'Import from a spreadsheet' option is not showing up

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HB Cho
HB Cho Member Posts: 2
edited July 2022 in Sales CRM #1

I am trying to import a spreadsheet full of leads onto Pipedrive. I've done it before, but this time, I couldn't find where I can do it.

I read the relevant Help Center article, but when I go to "Tools and apps" page as prompted, the "Caller" page appears and not the "Import Data" page.

 

image

 

Haelp!

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  • Boris Tsibelman
    Boris Tsibelman Member Posts: 845
    5 Likes First Anniversary First Answer Combo Breaker
    edited September 2020 #2
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     Your account likely does not have the correct permissions required.
     

    It needs to be done by an admin.

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,077 PIPEDRIVE TEAM
    First Anniversary 5 Likes 5 LOLs First Answer
    edited September 2020 #3
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    @HB Cho Boris is right, however, if you are an Admin, please reach out to our support team. They can make sure it's enabled and also bring you over to our new navigation where all features are a few clicks closer.

  • HB Cho
    HB Cho Member Posts: 2
    edited October 2020 #4
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    Thanks, guys, I appreciate your answers!

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