'Import from a spreadsheet' option is not showing up

HB Cho
HB Cho Member Posts: 2 VERIFIED MEMBER
edited July 2022 in Sales CRM #1

I am trying to import a spreadsheet full of leads onto Pipedrive. I've done it before, but this time, I couldn't find where I can do it.

I read the relevant Help Center article, but when I go to "Tools and apps" page as prompted, the "Caller" page appears and not the "Import Data" page.

 

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Haelp!

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  • Boris Tsibelman
    Boris Tsibelman Member Posts: 817 VERIFIED MEMBER
    1000 Comments Third Anniversary 5 Likes First Answer
    edited September 2020 #2

     Your account likely does not have the correct permissions required.
     

    It needs to be done by an admin.

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,031 PIPEDRIVE TEAM
    2500 Comments Fifth Anniversary 100 Likes 5 Answers
    edited September 2020 #3

    @HB Cho Boris is right, however, if you are an Admin, please reach out to our support team. They can make sure it's enabled and also bring you over to our new navigation where all features are a few clicks closer.

  • HB Cho
    HB Cho Member Posts: 2 VERIFIED MEMBER
    edited October 2020 #4

    Thanks, guys, I appreciate your answers!

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