Transactional emails in Mailigen?
Is it possible to create transactional emails?
I would like to collect feedback from project managers(PM) once a project is completed. A PM may work on more than one project and the survey should be sent by my colleague who doesn't have access to Mailigen.
Ideally there would be a process where my colleague can type in the PM's email address and name into a form, which would automatically trigger an email using that data.
This can be partly achieved by Mailigen's automation system; an email template could be set up with a link to the survey, I can build a sign-up form for my colleague to enter the recipient's email address, and once the data has been submitted, an automation process could send the email to any new contacts entering the list.
The issue with this approach I believe is if my colleague wants to send an email to the same PM for another project. As they are already part of the list, I believe the form would stop them from submitting the details or just not send the email because the contact is already part of the list.
Is there an alternative approach using Mailigen or Pipedrive? Can contacts be automatically removed from automation processes after X time has passed?