Hide tags in smart docs word when emty

Robert Hald
Robert Hald Member Posts: 9 VERIFIED MEMBER
Third Anniversary First Comment Photogenic
edited June 2022 in Sales CRM #1

Hi,

Seem when create Smart doc from templet in word, if tag is emty still tag is shown in document. How do i hide it, so it dont get tag name in doc i send / pdf?

Comments

  • Robert Hald
    Robert Hald Member Posts: 9 VERIFIED MEMBER
    Third Anniversary First Comment Photogenic
    edited August 2021 #2

    Anybody have a solution for this? @Natasha maybe? :-)

  • Pedro Manuel Gonçalves Franco
    Pedro Manuel Gonçalves Franco Pipedrive Team Posts: 96 PIPEDRIVE TEAM
    Third Anniversary 25 Likes 10 Comments First Answer
    edited February 2022 #3

    Hey Robert,

    Sadly, currently it is not possible. 

    We are considering in the future in having  a configuration in the Smart Docs settings page to hide the tag in case there is no match if someone wants.

    However, we don't have an ETA for it.

     

     

  • Robert Hald
    Robert Hald Member Posts: 9 VERIFIED MEMBER
    Third Anniversary First Comment Photogenic
    edited August 2021 #4

    Hey Robert,

    Sadly, currently it is not possible. 

    We are considering in the future in having  a configuration in the Smart Docs settings page to hide the tag in case there is no match if someone wants.

    However, we don't have an ETA for it.

     

     

    Hey Pedro,

    would be good to have, its implementet i Superoffice as my client was kind to informe me. Plz keep me updated when there is any news on this - thx :-)

     

    Robert

  • Robert Hald
    Robert Hald Member Posts: 9 VERIFIED MEMBER
    Third Anniversary First Comment Photogenic
    edited January 2022 #5

    Look like this works now and can be set in settings. 

    Sad that we dont get updated on it,but need to find out by our self - but, all thats done :-)

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