Hi all! If you already have a Community member account and get a prompt about our new Terms, all you have to do is read and accept them and continue your login as usual. No need to create a new account, and you also won’t be asked again when you come back. Thank you for growing with us!
11 skills a sales associate needs to succeed 🏆
Sales is more than just basic product knowledge. Sales is about people—on both sides of the counter. A good sales associate not only understands the product they are selling: they have a very particular set of skills. Liam Neeson is great but has he ever run the cash register on a Black Friday while the new stock was arriving with Head Office due to visit?
Â
Salespeople need to wear many hats during their workday while demonstrating perfect customer service to every last shopper. The great news is that according to Pipedrive’s State of Sales 2020-2021 report, at least 88% of sales associates regularly work on improving their soft skills. Hiring managers have a diverse and skilled talent pool they can now tap into.
Â
You can spot and recruit these dream employees by requiring 11 must-have skills for a sales associate job during your hiring process. After reading this guide, store owners and salespeople will have a better understanding of the most vital sales associate skills and how to improve on them.
