Emails from Pipedrive are going into spam
I'm finding that emails that are being sent through Pipedrive are going into clients spam/junk.
I've tested sending the same exact email from outlook just to make sure it wasn't a Microsoft issue but the email sent goes direct to the inbox.
Is it possible to add Pipedrive to an SPF record so that inboxes know that it's safe?
This is a huge issue for us as we have a template email we send to new leads and manage all customer emails through Pipedrive to keep a record and track opens and clicks.
This issue is making us miss out on potential clients. If no solution is found ASAP we will have to switch providers and will be seeking a refund.