Help: I'm Tired of Errors in Sales Quotes and Long Lead Times
So, I am currently working in the manufacturing industry as a Sales Manager. We design and produce refrigerated display counters, display cabinets, cold rooms and freezer rooms. Within our company we have different departments such as sales, engineering and production with different systems being used. A flawless flow of information between our departments is key, as I need information from other systems (such as CRM, CAD, PDM and ERP) as input for my sales quotes. For instance, I might need to retrieve pricing information from ERP and process it into my sales quote tool.
In my daily work, I struggle with spending an enormous amount of my time on manually putting this information from other systems into my quote tool. Most importantly, having to do this manually results in errors in my sales quotations and long lead times.
I'm very curious to learn about your situation. Do you experience similar problems with errors in quotes and long lead times as a result of poor system integration? And what would be the ideal solution to fix my problems?
Andre Vill Posts: 138edited April 2022 #2
I understand your frustration, best way to integrate different software would be to hire a software engineer to build the integration specific to your needs. Would you like to send out quotations inside of Pipedrive with all that info? Maybe if the system is stuck somewhere for you, you should back up a few steps and look at what Pipedrive actually offers for your sales team. Integrating everything is not always needed. We have a couple of high-value clients that use different software for different things. There will always be some manual input needed, but betting on 1 software to do the work of 10, won't end up well.0
mobileforce-cpq Posts: 2
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