I'm trying to update a custom lead field type (from multi to single dropdown) and can't figure it ou

Russell Benaroya
Russell Benaroya Member Posts: 1 VERIFIED MEMBER
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edited July 2022 in Sales CRM #1

The problem is that when I follow the method of updating a custom field, when I import from the spreadsheet, it creates a new lead record (vs. just adding to the existing lead record because (I think) there is no lead ID (only organization and person ID.  I'm wondering if anyone has any ideas on how to make this work without deleting all the lead records and re-importing all of the lead records.  

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  • Amit Sarda (AmitSarda.xyz)
    Amit Sarda (AmitSarda.xyz) Member Posts: 1,615 VERIFIED MEMBER
    Fifth Anniversary 1000 Comments 250 Likes 25 Answers
    edited April 2022 #2

    Hi Russell,

    There seems to be no way to update leads using a Lead ID.

    However, you can do this using APIs and make/integromat by doing a post request.

    If you have any other questions, please don't hesitate to reach out.

    Best,

    Amit Sarda (Website) | WhatsApp | Community

     

  • Andre Vill - DominateSales.io
    Andre Vill - DominateSales.io Member Posts: 145 VERIFIED MEMBER
    Fourth Anniversary 100 Comments Name Dropper 5 Likes
    edited April 2022 #3

    Hi Russel!

    You should reach out to Pipedrive support and ask if there is a duplication check for Leads in specific. 

    Because there are specifics for Deals, Orgs, and Contacts. Other than that, the only other way to do it would be to reimport everything.

     

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