I'm trying to update a custom lead field type (from multi to single dropdown) and can't figure it ou

Russell Benaroya
Russell Benaroya Posts: 1
edited July 2022 in Sales CRM #1

The problem is that when I follow the method of updating a custom field, when I import from the spreadsheet, it creates a new lead record (vs. just adding to the existing lead record because (I think) there is no lead ID (only organization and person ID.  I'm wondering if anyone has any ideas on how to make this work without deleting all the lead records and re-importing all of the lead records.