Live Chat - Slack Integration ?

Ali Raza_81728
Ali Raza_81728 Member Posts: 2
edited July 2022 in Apps and Integrations #1

Hello,
We currently use https://chatlio.com to engage with our website visitors directly from slack. This is super useful because I don't have to hop between systems. Most of the visitor on our website have engineering/support questions so our engineers actually answer these questions instead of sales people. since engineers are on slack, having the ability to talk to someone directly from slack is invaluable. 

I am looking at Pipedrive Live Chat feature and it looks very nice. However, I don't see any Slack integration. Am I missing something?

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Comments

  • Kreete K
    Kreete K Pipedrive Team Posts: 356
    5 Likes First Anniversary First Answer Name Dropper
    PIPEDRIVE TEAM
    edited May 2022 #2

    Hi Ali!

    Currently, the live chat option does not interact with Slack separately. Our Slack integration is able to notify about Deals won, added etc, plus used in our Workflow Automations. However, this is good feedback for our Product team for the future!