Who thinks that "Mark activity as Done if the client has responded" feature is useful. Please upvote

ISA AYDIN

Who thinks that "Mark activity as Done if the client has responded" feature is useful. Please upvote. We tried to automate this feature using Zapier as well but no success. Pipedrive support also confirmed that this is not possible. But I think it would be very helpful. In fact most of the activities scheduled are follow-ups and many other CRMs have this feature.

Mike van der Valk

Hi @ISA AYDIN thanks for polling our community! So I understand once the customer emails you back automatically follow-up activities are marked as done that perhaps have the type email?

ISA AYDIN

@Mike van der Valk Hi, yes exactly.

Simon Schoop

would certainly reduce admin work.