Question: Can you attach an email to a lead? I am emailing leads from the lead page and nothing is c

John Shelburne
John Shelburne Posts: 47
edited July 2022 in Lead Generation #1

 I am emailing leads from the lead page and nothing is captured. I would like to track emails sent to leads and how many emails it takes to either qualify/unqualify the lead.

Tagged:

Comments

  • Inês Batata
    Inês Batata Admin Posts: 2,925
    2500 Comments Third Anniversary 5 Likes First Answer
    COMMUNITY MANAGER
    edited August 2020 #2

    Hi @John Shelburne !

    For the time being, emails can only be sent to Leads manually. The email message won't show up in the Lead view or be linked to the Lead, but it will show up in your Pipedrive Inbox's "Sent" folder. We understand this is not ideal, but Leads is still in beta phase and we have a lot of plans to make it stronger. I have made sure to send your feedback to our team.

    That being said, here are some pro tips to stay on top of things:

  • Tim Gahan
    Tim Gahan Posts: 1
    Second Anniversary First Comment

    Is this still the same or has there been an update where emails can be attached to leads?