Zoom Phone integration?

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  • Joseph Schumacher_70121
    Joseph Schumacher_70121 Member Posts: 6 VERIFIED MEMBER
    Second Anniversary Name Dropper First Comment
    edited May 1 #62

    @Brandon Wood_1990

    Hubspot, Salesforce, and Microsoft Dynamics both have Zoom and Zoom Phone integration with their CRM. These include dialing and texting.

    I'm sure there are more; however, I haven't looked into them.

  • Erik Lindholm
    Erik Lindholm Member Posts: 21 VERIFIED MEMBER
    Fourth Anniversary 10 Comments 5 Likes Name Dropper
    #63

    @Brandon Wood_1990 If you search the zoom marketplace and filter by zoom phone, there are 26 results in the CRM category.

  • Thomas Graham
    Thomas Graham Member Posts: 9 VERIFIED MEMBER
    Third Anniversary Name Dropper First Comment Photogenic
    #64

    @Brandon Wood_1990 @Erik Lindholm @Joseph Schumacher_70121 I looked at Zoom Marketplace and while there are many integrations for other Apps like Hubspot, MS Teams, Gong, Zoho, Zendesk, etc. Pipedrive CRM is Not listed. This would be a Great opportunity for Pipedrive CRM to get their name & Brand out there to a very large audience of ZoomPhone users, by being listed on Zoom Marketplace. There appears to be a disconnect between Pipedrive Dev Team and Pipedrive Marketing & Sales for prioritizing the importance of this integration.

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,063 PIPEDRIVE TEAM
    2500 Comments Fifth Anniversary 100 Likes 5 Answers
    #65

    Hi everyone,

    I see this thread is very much alive. I've read through all the comments and good points were made. I made sure the Product managers who work on our marketplace as well as the mobile app see this. The integration test I mentioned before is still ongoing so we can't conclude it yet unfortunately.

    After this test we'll continue to prioritse the next pieces to work on. I'll do my best to have this front of mind for the teams involved.

  • Alexander Crump
    Alexander Crump Member Posts: 8 VERIFIED MEMBER
    Name Dropper First Comment Photogenic
    #66

    @Thomas Graham @Erik Lindholm @Joseph Schumacher_70121 @chrisrodney @Brandon Wood @Paul-Techy our team got so bored of reading this thread that we built a solution that we're trialling with 20 alpha users at the moment. Feel free to reach out here if you want to try it out too

  • JamesAtTCA
    JamesAtTCA Member Posts: 6 VERIFIED MEMBER
    5 Up Votes Photogenic Name Dropper First Comment
    #67

    @Mike van der Valk any update on this? This thread has been going on for some time and it's been 4 months since the last update. Would really love some Zoom Phone integration. Is this possible to integrate on our own with Make.com and their Zoom Administration module?

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,063 PIPEDRIVE TEAM
    2500 Comments Fifth Anniversary 100 Likes 5 Answers
    #68

    Hi everyone!

    Thank you for the follow-up.
    Unfortunately, we still don´t have direct Zoom Phone integration planned at the moment in our Marketplace due to competing priorities.

    However, with the increasing demand I have alerted the relevant Product Managers once again on this and will ask them to prioritise this (I can't make any promises unfortunately).

    I will make sure that people in this thread will be first to here as soon as the integration becomes available.
    Having said that, meanwhile you can look into the other 200+ communication tools we have available, e.g. JustCall; try to build suitable integration with one of the iPaaS providers, e.g. Make and Zapier, or if you have the time and resources then help to build the integration through our Developer Corner

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