Now live: Workflow automation for leads 🤖

Mike van der Valk
Mike van der Valk Posts: 4,388 PIPEDRIVE PRODUCT MANAGER
2500 Comments Third Anniversary 25 Likes First Answer
edited August 15 in What's New #1

⚠️ Update: good news, Leads in Workflow Automation are now live! 🚀 

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One of our teams has started to work on one of the most requested updates for our new leads section in Pipedrive. Which is to connect our leads inbox to our workflow automation feature

So are you patiently waiting to be able to automatically:

  • Create an activity from a new lead
  • Send a personalised email template to your new lead
  • Convert a lead to a deal after a certain activity is done
  • Send a slack message when a specific lead label is applied
  • And much more…

Then stay tuned as we have a team working hard on saving you shiploads of time and manual work. Automations will avoid those manual errors, speed up your sales process and will make your life and that of your team easier along the way 🚀

 

 ➡️  What will be the first workflow that you will set up once it’s live and why?  ⬅️

 

📝Please note 📝

Pipedrive reserves the right to modify and update the features in the What's planned?  topic and does not communicate exact timelines for delivery.

Comments

  • Rob Bakker
    Rob Bakker Posts: 12
    edited February 24 #2

    Didn't really look into it but getting an email/notification whenever a new Lead has been dropped into the leadbox via webforms?

    Or is that a standard thing? 🙈

  • Mike van der Valk
    Mike van der Valk Posts: 4,388 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited October 2020 #3

    Didn't really look into it but getting an email/notification whenever a new Lead has been dropped into the leadbox via webforms?

    Or is that a standard thing? 🙈

    Hi @Rob Bakker in web forms you can already set this up, see image below. 

    image
  • Gary_13034
    Gary_13034 Posts: 4
    edited February 2021 #4

    We'll set up a 3-touch email series to follow up with each lead. This will help us qualify the lead and determine if they should be added to our various sales pipelines.

  • Christian Ayala
    Christian Ayala Posts: 60
    edited February 2021 #5

    Activities to remind our team to follow up!

  • Errol Newson
    Errol Newson Posts: 13
    10 Comments Second Anniversary Combo Breaker Photogenic
    edited February 24 #6

     What will be the first workflow that you will set up once it’s live and why?

    • Create an activity from a new lead
    • Send a personalized email template to your new lead
    • Activity to remind sales to follow up!! YES

    This is a desperately needed function, thank you for working on it PipeDrive team! 

     

    Is there any word on when this function will be out?

  • Mike van der Valk
    Mike van der Valk Posts: 4,388 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited October 2020 #7

     What will be the first workflow that you will set up once it’s live and why?

    • Create an activity from a new lead
    • Send a personalized email template to your new lead
    • Activity to remind sales to follow up!! YES

    This is a desperately needed function, thank you for working on it PipeDrive team! 

     

    Is there any word on when this function will be out?

    Hi @Errol Newson 

    We aren't very keen on giving out ETA's as things in software development can sometimes go significantly quicker or slower as expected. Our goal is to release it before the end of the year but as I hope you understand this can change if we hit some bumps in the road.

  • Errol Newson
    Errol Newson Posts: 13
    10 Comments Second Anniversary Combo Breaker Photogenic
    edited February 24 #8

    Any word on this at all?

    Beta testing?

  • Mike van der Valk
    Mike van der Valk Posts: 4,388 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited November 2020 #9

    Any word on this at all?

    Beta testing?

    Not yet unfortunately @Errol Newson but it's hopefully not too far away, keep an eye on the beta testing channel ;)https://community.pipedrive.com/group/research

  • Otto de Graaf
    Otto de Graaf Posts: 7
    edited February 24 #10

    First activity: probably automation of activity reminders for our BDR sales team.

    Longer term: this could replace our marketing automation once it's a bit more mature. In that case I'd use it to send out email campaigns after downloads, follow up email for downloads and contact forms etc

  • Mike van der Valk
    Mike van der Valk Posts: 4,388 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited November 2020 #11

    First activity: probably automation of activity reminders for our BDR sales team.

    Longer term: this could replace our marketing automation once it's a bit more mature. In that case I'd use it to send out email campaigns after downloads, follow up email for downloads and contact forms etc

    Great ideas @Otto de Graaf 🚀

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited February 2021 #13

    ⚠️ Update: good news, Leads in Workflow Automation are now live! 🚀