activity duration automation

Mo Rea
Mo Rea Posts: 29

Hi! I use activity automation, mostly for creating follow up activities for new deals.  Most of these activities take only 5 minutes.  When I create an activity from deal view I can set the duration to be as little as 5 minutes.  But in the automation, the minimum duration time is 15 minutes.  Will this be updated in the future so that the duration options match?  

Comments

  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,037
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited February 25 #2

    Are you looking to track time against a deal?

    If yes - might be easier to use a time tracking tool rather than activities 

  • Andreia Freixo
    Andreia Freixo Moderator Posts: 191 PIPEDRIVE CUSTOMER SUPPORT
    Pipedrive Employee
    edited February 25 #3

    Hi!

    Thank you for leaving your feedback here about our automations.

    I reached out to our product team about this and they confirmed that for the moment the minimum duration is indeed 15min when setting up an activity with automations. They have however opened a task to investigate and see if this can be changed in the future.

    To stay updated on new features, you can follow our What's Planned and What's New pages. :)

    Kind regards,
    Andreia

  • Mo Rea
    Mo Rea Posts: 29
    edited September 2021 #4

    Hi!

    Thank you for leaving your feedback here about our automations.

    I reached out to our product team about this and they confirmed that for the moment the minimum duration is indeed 15min when setting up an activity with automations. They have however opened a task to investigate and see if this can be changed in the future.

    To stay updated on new features, you can follow our What's Planned and What's New pages. :)

    Kind regards,
    Andreia

    Thanks!

  • Mo Rea
    Mo Rea Posts: 29
    edited September 2021 #5

    Are you looking to track time against a deal?

    If yes - might be easier to use a time tracking tool rather than activities 

    Hi Boris, no I'm not.  I specifically wanted 5min activities during automation so I can schedule my follow ups sequentially and not stacked.  Thanks for the suggestion though.