Embed HTML designs into PipeDrive Emails

Hi! 

I need to embed HTML email designs I created into PipeDrive emails. My first attempt was to copy and paste the entire design. Even though it looked fine in my PD inbox before it was sent, it looked completely different in the inbox of the recipient (Gmail). 

Is there a smarter way to embed HTML designs into PipeDrive emails? Is there a feature I'm not aware of in PipeDrive? (fingers crossed lol). 

 

Thanks in advance! 

Lior. 

Comments

  • Andreia Freixo
    Andreia Freixo Moderator Posts: 191 PIPEDRIVE CUSTOMER SUPPORT
    Pipedrive Employee
    edited November 2021 #2

    Hi Lior,

    Unfortunately, for the moment, this is not possible as the email tool does not support HTML. The only option available really is to copy-paste and try to adjust it from there depending on the results.

    This said, I can completely understand how this could be useful in some cases. I have sent your feedback directly to our product team through an internal channel, and I can ensure you it will be valued and taken into consideration for any future improvements.

    To stay updated on new features, you can follow our What's Planned and What's New pages. :)

    Have a great end of your week!