Calendly vs Pipedrive Scheduler

Hi All,

I wanted to get some insight on how everyone is using Pipedrive scheduler currently to see if maybe there's a better process that I'm missing. I have a few teams that always revert back to Calendly for a few reasons and if anyone know's a better way, I'd love to get everyone back to pipedrive only solutions :) First. I love how Pipedrive scheduler integrates to existing or creates new contacts. This is key to data accuracy and scaleability with a few of my orgs however, Calendly has done a great job with interoperability and I can't find a fix. I'd love to see Pipedrive allow for a "Round Robin" type appointment to account for 3 different users are able to manage the appointment and if any one of the three is available, put it on that calendar. Further, team meetings seem to be easier using Calendly via the Collective meeting function of "We need our sales guy, our engineer and our legal team available".

  1. Does Pipedrive have a roadmap or immediate plans for improvement on this feature?
  2. Does anyone have a use case where this might be important?
  3. If all else fails, does any have a good solution that solves my problem when users continue to use calendly, to really tie in the data back to pipedrive? Calendar sync doesn't pickup the true person information for attendees and I'm currently spending my nights going back to make sure everything is connected.
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  • Inês Batata
    Inês Batata Admin Posts: 3,153 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited February 24 #2

    Hello @Jeremy Gulley , thank you for your clear feedback! :)

    We are aware of these current limitations of Scheduler and can absolutely see how they would be a welcome step-up. 

    At the moment we have no news about this, as priorities and resource allocations for development have to be distributed and unfortunately not everything can be built or at least built in the near future. That being said, we appreciate your input and use it to give our teams thinking points to be considered in the future.

    Here’s how to stay on top of what’s coming down the line:

  • Jeremy Gulley_11062
    edited October 2020 #3

    Hello @Jeremy Gulley , thank you for your clear feedback! :)

    We are aware of these current limitations of Scheduler and can absolutely see how they would be a welcome step-up. 

    At the moment we have no news about this, as priorities and resource allocations for development have to be distributed and unfortunately not everything can be built or at least built in the near future. That being said, we appreciate your input and use it to give our teams thinking points to be considered in the future.

    Here’s how to stay on top of what’s coming down the line:

    Hi @Inês Batata 

    Thank you so much! I appreciate the follow up for sure. With most of my posts, I just want to throw my vote into the hat as I fully understand the resource constraints. With that said, I follow the what's new / what's planned & beta sections. It's one of the main reasons I love using Pipedrive is the engagement from you and your team :) - Thank you!

    Please let me know if there's anything you ever need from my side. 

    Best,

    Jeremy

     

  • Erik Christensen
    Erik Christensen Posts: 62
    Second Anniversary Photogenic
    edited May 2021 #4

    I would love to just use Calendly in Pipedrive through an integration. I spoke with the team at Calendly and apparently they are going to connect the integration team to @Inês Batata , do you think it would be possible to have Calendly replace the schedule tool as it's much more robust and ties in nicely for scheduling?

    Doesn't make sense for some users to have two tools to do the same thing.