Recording calls in mobile app?

Chris Rozon
Chris Rozon Posts: 24

Is recording calls in the mobile app on the  roadmap?

In general, we find the quality of calls from the web is pretty bad - very finicky and depends on a rock solid wifi connection or else the receivers complain about static and dropouts - so we prefer to call from our mobile phones instead.

Comments

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited October 2020 #2

    Thank you for your feedback Chris Rozon

    We're sorry to year you've been experiencing these troubles with the call quality. 

    Our Web-to-mobile calling option allows you to use your mobile phone to take the call but still have it recorded in Pipedrive. Have you gotten the same results using that?

    I recommend you reach out to our Support team and they will help you troubleshoot. For urgent or technical issues Support is always the most adequate and quickest channel of communication.

    Hope it all gets sorted soon 🚀

     

    And since you asked about roadmap, here’s how to stay on top of what’s coming down the line: