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Webhooks V2 Needs Custom Field Names & Values
The point of a webhook is to pass easily referenceable data to another source. In V2, you're passing a field hash instead of a custom field name which prevents one field from easily being distinguished from another. Even worse, you're passing the internal PD ID of a field value, and not including the value that it…
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Webhooks v2 will become the new default version
What’s changing? From March 17, 2025, all new webhooks created via API will be version 2.0 by default. Until further notice, legacy v1 webhooks can still be created by specifying the version parameter in the API request body. Why is it changing? We introduced webhooks v2 at the beginning of 2023 to add reliability and…
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Automation cache new fields values and users
When new variables in fields or users are added in Pipedrive, the new values are not picked up by the automations — only the ID is sent via outgoing webhooks. This seems to be a recent change (in the past few weeks or months), and it’s quite frustrating. I reported this to support, and the only quick fix they suggested is…
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Pipedrive webhooks persist despite three consecutive days of 400 Bad Request responses.
In our application, we have an integration with Pipedrive, and we've observed that Pipedrive continues to send invalid webhooks to us. This typically happens when a customer disconnects their Pipedrive account or for other similar reasons. To address this, we return a 400 Bad Request status code to stop the webhook…
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Smart Doc Triggers.
I am looking to take a copy of the smart document once signed and upload a copy to our third party finance software (xero). I had thought I could make use of webhook automations, to trigger once a document is signed and then I could process the upload via make.com. Has anyone got any automation work arounds for getting…
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When will webhook v1 be deprecated?
Hi, I noticed that webhook v1 will soon be deprecated. Pipedrive team, could you share the timeline for when this will occur? I'd like to know how much time we have to rebuild our integrations. ;) Also, once we're done, we plan to create a tutorial comparing webhook v1 and v2 for the community. Thanks, Maciej
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Address formatted has Chinese character
Hey all, I received data from webhook with address selected as "address": { "admin_area_level_1": "Victoria", "admin_area_level_2": "Whitehorse City", "country": "Australia", "formatted_address": "Australia, Victoria, Box Hill, Whitehorse Rd, 2邮政编码: 3128", "locality": "Box Hill", "postal_code": "3128", "route": "Whitehorse…
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Automations webhook are not available for non-admin users
If the users trying to trigger the "Automated Webhook" are non-admin users, they can't benefit from the feature. All users in my account should be able to trigger an automation that includes a webhook action. (if TRIGGERED BY ANY USER is checked) For example, this action can help them enrich data from external providers.…
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Webhook with a Script - How to tell Pipedrive it was successful? Http Status Code Help
Hi Pipedrive Community, I set up a webhook with a Google Script, it gets triggered fine, it works perfectly, but Pipedrive keeps retrying and it ultimately ends up saying it failed. I don't know if I'm implementing the status code correctly: // Return a success message with a 200 status code return createResponse('Folders…
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New: Automations webhook requests
Hey Pipedrivers 👋 We’re beginning to gradually release automated webhooks, expecting to reach all regions by the end of April 2024. What does it do? The webhook action in Automations allows you to connect Pipedrive with external tools and apps by sending information to specific endpoints. Unlike regular webhooks, you can…