Multiple Labels for contacts and organizations.

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Comments

  • Aaron Lippert
    Aaron Lippert Member Posts: 1 VERIFIED MEMBER
    First Comment
    edited March 6 #182

    The ability to either label or tag contacts with multiple identifiers is an absolutely basic and obvious necessity. I work in international real estate. I have buyers and sellers who speak different languages to whom I market in different ways and in different languages. How can this not have already been implemented, based on the seemingly unanimous demand in this chain from 2020?

  • matthes18_
    matthes18_ Member Posts: 9 VERIFIED MEMBER
    Photogenic Name Dropper First Comment
    edited March 6 #183

    Important is, that the labels/flags will still be there after using a workflow. It should be an addationally thing. It must be possible to set more then one label; manuell AND by using an automation.

  • Lea B
    Lea B Member Posts: 1 VERIFIED MEMBER
    Third Anniversary Combo Breaker First Comment Photogenic

    The website says multiple labels are possible. Yet there is no way to do this.

    Come on Pipedrive!! Let's get this fixed!

  • Timsee
    Timsee Member Posts: 3 VERIFIED MEMBER
    5 Likes Name Dropper Photogenic First Comment

    @Pipedriveadmin @PipedriveExperts.com

    Could we please get an update from Pipedrive on when we can expect to see this feature available? In Dec, there was a note saying this would happen in the first quarter of 2024.


    Thanks

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,323 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary

    Hi everyone, we will have more details on this soon; stay posted!

  • Aschmook
    Aschmook Member Posts: 4 VERIFIED MEMBER
    First Comment

    Upvoting this as well. Please and thanks!

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,323 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary

    Hi everyone, we’re starting beta testing for this feature and are looking for testers! More details here.

  • JCS
    JCS Member Posts: 1 VERIFIED MEMBER
    First Comment

    We need this feature too! Get it launched please!

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,323 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary

    Hi everyone! This feature is now rolling out, details here.

  • matthes18_
    matthes18_ Member Posts: 9 VERIFIED MEMBER
    Photogenic Name Dropper First Comment

    Hey! Thanks for your service! But can you do one more thing?! :)

    It is important for us that you can add labels. In other words, in addition to the already existing labels. Automation only replaces labels. And even in mass editing, I can only replace labels. It would be great if I could say for mass editing: Add this label to this company in addition to the already existing labels. The same with the automations: If X is triggered, then please attach label Z to the contact to label Y.

    Is it possible that you can still implement this? It would be awesome and a gamechanger for us! :) THANKS A LOT!!

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,323 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary

    Hi @matthes18_ that was out of scope for this particular project that developed multiple labels for contacts, and so it was not added at this time.
    But please do add your feature request in the Ideas and Product feedback section, the more similar feedback there is, the more likely it is to be picked up by our product team in the future.

  • MBrown
    MBrown Member Posts: 65 VERIFIED MEMBER
    25 Likes 10 Comments First Anniversary Photogenic

    I am going crazy trying to work this out. I cannot seem to filter a contact or org list with multiple labels.

    If I filter out say "Closed Business" it works fine. If I try and filter out "Closed Business" and "Supplier" it breaks and no longer filters at all.

    Is anyone else having issues with filtering multiple labels?

  • Xavier Framis
    Xavier Framis Member Posts: 37 VERIFIED MEMBER
    Third Anniversary 10 Comments 5 Up Votes Name Dropper

    Are you controlling the AND and OR conditions, @MBrown?

  • MBrown
    MBrown Member Posts: 65 VERIFIED MEMBER
    25 Likes 10 Comments First Anniversary Photogenic

    @Xavier Framis unsure what you mean by "controlling". Yes, I have tried all combinations for both And & OR

  • Xavier Framis
    Xavier Framis Member Posts: 37 VERIFIED MEMBER
    Third Anniversary 10 Comments 5 Up Votes Name Dropper

    It is necessary to be very careful with the "AND" and the "OR", but about the "contains" or "does not contain" vs "is" or "is not", for exemple, too.

  • MBrown
    MBrown Member Posts: 65 VERIFIED MEMBER
    25 Likes 10 Comments First Anniversary Photogenic

    Here is how I have tried it, and yes, I also did it with AND as well as trying them all of the tags in one line. None of it works with multiple tags.

    Brain Broken!!

  • MBrown
    MBrown Member Posts: 65 VERIFIED MEMBER
    25 Likes 10 Comments First Anniversary Photogenic

    Never mind, Pipedrive wording is completely back to front, I have worked it out

This discussion has been closed.