Filter Opened Emails

Grant_5070
Grant_5070 Posts: 1

It would be really nice to be able to filter by emails that have been opened by recipients and then be able to do bulk follow ups to those specific people. Anyone else see this as something that could save a lot of time?

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  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited June 2020 #2

    Hi @Grant , thank you for your feedback!

    Indeed it's possible to filter by tracked emails but not by opened and unopened, or to send emails in bulk from the email composer (only from the Contacts list view). We've forwarded your suggestion internally so our team can consider it.

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  • Sara Leyva
    Sara Leyva Posts: 12
    edited June 2020 #3

    I asked about this a few montsh back as well, it would be a veryhelpful tool for Sales. :)

  • Scott Read
    Scott Read Posts: 1
    edited June 2020 #4

    Hi all. I too (sales) would love to have the ability to see who most recently opened my email. 

  • Harj Gadhvi
    Harj Gadhvi Posts: 14
    10 Comments Second Anniversary Photogenic
    edited July 2020 #5

    It would also be extremely helpful to use sent email subject text for use in filters and automation triggers.

  • Daniel Comp
    Daniel Comp Posts: 3
    edited November 2020 #6

    We have the contact record updated from a 3rd party app (outfunnel) as long as we send from Outfunnel. This would be pretty helpful to have the same 'update custom field' function from Pipedrive when a group email is sent

     

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited November 2020 #7

    Hi everyone, we appreciate your feedback!

    Currently there are no direct plans for it but the team noted down your suggestion for when they'll work on updates again. Speaking of which, here’s how to stay on top of what’s coming down the line:

  • Daniel Comp
    Daniel Comp Posts: 3
    edited February 25 #8

    Thanks for the update. The challenge is that COVID has killed more than half our prospect lists. having to go through the tracked email list to sort out who's still active takes far more time than we have.

    has no one created a work-around?

    We're opting to use Outfunnel in order to put searchable activity in each contact. The challenge is that it doesn't work for single emails because it's a replacement for mailchimp.

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited December 2020 #9

    Thanks for the update. The challenge is that COVID has killed more than half our prospect lists. having to go through the tracked email list to sort out who's still active takes far more time than we have.

    has no one created a work-around?

    We're opting to use Outfunnel in order to put searchable activity in each contact. The challenge is that it doesn't work for single emails because it's a replacement for mailchimp.

    Hi @Daniel Comp

    I'm sorry to hear that the pandemic has affected your business like that, unfortunately it seems you are not alone. Check our Learning Hub, namely the Covid sub-topic, to get some shared knowledge and tips on how your peers are dealing with this situation. 

    For a more hassle-free way of tracking your email I recommend using our sister, Mailigen. It's a powerful email marketing and automation solution that allows you to create email sequences, drip campaigns, email marketing, SMS campaigns, among others. 

    With a native integration that syncs your contacts from Pipedrive, this is a powerful set of tools that bring Sales and Marketing teams together. 

    I can also tell you that in the coming months there might be interesting new features coming up in our Workflow Automations, so stay tuned. 😉

    Sign up for a free trial here and learn more about it in the Support Knowledge Base.
     

    https://pipedrive.hubs.vidyard.com/watch/SLgFmNi4R3GVEXiSQE4KMx