Emails sent to clients as a report

Joe Riley_32289
Joe Riley_32289 Posts: 2
edited July 2022 in Ideas and Product Feedback #1

As a report I believe emails sent is useless as it incorporates internal emails however, emails sent to clients (i.e. any email sent from an account holder to any email in pipedrive) would allow us to evaluate output of our sales team and give us a performance metric of value. 

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  • Fabrizio Nicolosi_33821
    Fabrizio Nicolosi_33821 Posts: 203
    100 Comments
    edited April 2021 #2

    Great suggest!

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 707
    100 Comments Second Anniversary 25 Likes 5 Answers
    COMMUNITY MANAGER
    edited June 2021 #3

    Hello @Joe Riley  , thank you for your feedback! I have added the topic  Feedback & Suggestions to your post, so your request is automatically forwarded internally to our developers as a note for consideration 📝

      

    In the meantime I recommend:

    🛠Feel free to join  Research and Beta Testing  for the chance to try out early versions and give us your opinion about new and improved features before they go live 🛠

  • Richard Ham
    Richard Ham Posts: 6
    Name Dropper First Comment Photogenic First Anniversary
    edited July 2022 #4

    Hi Manuel, this issue is a frustration for me as well. Emails issued are not counted as activities in the system. The reports should be aggregating the emails sent metric differently to the other activities - it should be an aggregate of the email activities and the emails sent through the system to emails that are members of the organisations (not other emails).

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