Feature Request: More statistics for ChatBot

Ted Youn
Ted Youn Member Posts: 111 VERIFIED MEMBER
Fifth Anniversary 10 Comments 5 Likes 5 Up Votes
edited June 2022 in Ideas and Product Feedback #1

Greetings,

I have many potential clients who are interested in ChatBot, but they complain that ChatBot doesn't provide enough statistics.

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For example, this is the only stats that we have for each ChatBot.

  • We don't know how many times people clicked today, this week, or this month.
  • We only have total counts that visitor clicked the chatbot 386 times since it was installed.

In comparison, Typeform provides very detailed info such as drop-off, which helps us to get an insight about ChatBot performance.

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Do you have any plan to add more stats for ChatBot? I think this will help many potential clients to sign up Pipedrive.

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  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,454 COMMUNITY MANAGER
    1000 Comments Fourth Anniversary 250 Likes 25 Answers
    edited November 2021 #2

    Hello Ted , thank you for your feedback! By using the topic Feedback & Suggestions , your request is automatically forwarded internally to our developers. These kind of stats are being looked into by the team, however it will not be something for the very near future. 

    In the meantime be sure to keep up with the latest:

    • Follow What's Planned to learn about what we're currently working on 🔎
    • Follow What’s New for new release announcements and updates 📢
    • Join Research and Beta Testing for the chance to try out early versions and give us your opinion about new and improved features before they go live 🛠

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