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Folder/label sync across email sync tool
Currently, the email sync tool purely brings in all emails in a list. I use folders/labels within Gmail to sort out my life, so would be good if these translated to the email sync to make it clear what I am up to!
Fields relating to Contacts - Define mandatory fields in a given funnel
Neeaconsulting as a Pipedrive partner and provides a lot of support to customers. There is a request that is very important and recurring: the possibility of creating a contact field and defining it as mandatory from a certain stage of the funnel or when a deal is considered won. When you make a contact field mandatory, it…
Add the ability to vertically reorder columns in Contacts/Organizations/Leads tables
The current implementation of column ordering in the Contacts/Organizations/Leads tables is very slow and inconvenient. When there are more than 5 columns and they extend beyond the screen boundaries, adjusting their order becomes very difficult. If Pipedrive allowed global settings to be saved, this issue would be less…
Ability to delete by pressing the "Enter/Return" key
Instead of having to always drag my mouse to the middle of the screen…
Support keyboard shortcuts for bulk contact selection
Problem: Every day, I add over 100 contacts, and for each one, I need to set attributes. I usually do this through bulk operations. The problem is that contacts cannot be selected in bulk, and I have to manually click each checkbox. Proposal: Support keyboard shortcuts in tables, such as Shift + Up/Down and Shift + Click.…
Shared Inbox / Team Inbox
We should be able to use team inboxes. Like info@... Currently our company does this - but it makes managing the inbox inside Pipedrive a nightmare! Pipedrive should have some filters for the inbox, far superior to what is already there - it's extremely weak. We should be able to filter, and see emails linked with a deal…
Invoicing in Projects
Once a Deal is won and becomes a Project we would like the invoicing feature to be available Afterall, for most it's only after the Deal is won that invoicing starts. We invoice in several stages so is essential for our business. Likewise it makes sense to have the Product feature available in Projects. This can then be…
Please make Admin able to make their activities only seen by other Admin or hidden
Other users could make comments, notes, additions or suggest date changes, but not delete or edit the activity, notes or content you have within them.
Add a line chart
Currently, the only type of chart available is the bar chart, which is completely uninformative and useless for analyzing the performance of the entire team or comparing metrics with previous periods. I propose adding a line chart – it was introduced in 1786, and it's very strange that it isn't present in a specialized…
Lock Time Zones in Calendar Scheduling
Hello- It would be beneficial to lock a certain time zone in custom scheduled links. We used the scheduling option to have people book meetings for a conference, but the conference was in a different time zone. It was a nightmare changing appointments for people who didn't change the time zone to the right one.
Retain scroll position of contacts when returning
When scrolling down the contact list and then navigating to a contact's details, the list does not retain its previous position upon returning. With thousands of contacts, this behavior is very frustrating as it requires time to scroll back to the desired spot. Please consider changing your UX designers and frontend…
Add bottom padding to avoid scrollbar interference with contact list
Add padding at the bottom so that the horizontal scrollbar does not interfere with editing fields.
How to handle or assign a mail to an info@ address
Dear all, sometimes I have to send a mail to an info@something.foobar e-mail address. How can I handle them properly, so that my colleagues can find them too? The adress is not assigned to a person. I already added an text field for e-mails to organisations. So can I simply add the info@ address there and send a mail to…
Make field editing consistent across contact and leads lists
In the contacts table, fields can be edited without going into the contact or organization details, but the behavior on the leads list is completely different. I suggest aligning the field handling to a consistent style, using the contacts list as the standard. Contacts: Leads
Add group separators or nested submenus to the "Option" field type
Proposal: To improve navigation in custom field lists, I propose adding group separators or nested submenus to the "Option" field type. This would significantly enhance the readability of long lists and make them more user-friendly from a UX perspective. For example, when managing contacts, we use the following statuses:…
Settings sharing proposal
I’d like to start by saying that CRM is a collaborative tool, but Pipedrive seems to have a life of its own. When a new employee starts, it takes 4-8 hours to set up the CRM. Proposal I propose adding the ability to share configurations for: Navigation menu settings (which tools to show and in what order). Hiding…
Merge product & Report on Product category
Hello, Would it be possible to develop the possibility to merge product ? (when we want to change a bit and reorder our product merging will be helping not to loose all info) Would it be possible (very important to us) to report on product category? Thank you
Define note comment owner and creation date through the api
The api is already very great but I feel like the comment endpoint could greatly benefits from a little bit more customization. More context, through the API, it is possible to add a comment on a note. Unfortunately, the endpoint doesn't support user_id and add_time. Most other endpoint I've used support these 2…
"Default" pipeline
I have a few Pipelines, but one main pipeline that I do most of my work from. For some reason when I login to Pipedrive, it always goes to one of my more ancillary Pipelines. It would be great if I could set a "main default" pipeline that when I logged into my account that it always brought me back to the Pipeline of my…
Line Chart for Insights
Is there a plan to add the Line Chart functionality to Insights? The current chart types are great but we also need to display the performance data in a growth trajectory format and having a line chart would be extremely helpful. Exporting the data is a good work around, but isnt very efficient if we are trying to maintain…
Leads need a Changelog
It would be very useful if the Leads feature also had a Changelog tag available, like Deals, People, and Orgs do!
Team member group notification in notes/comments
When adding a note for my team to read it is time-consuming to @ each team member individually eg @james @jack @ruby especially when team members have same first letter and I have to select from a list. If you have 20 notes and 15 team members, it gets tiring quickly. Can we please have the option to @team which sends the…
Merging Duplicates in PD -> Can we choose individual fields instead of all or nothing?
When merging an organization or contact in Pipedrive the system will ask if you'd like to keep Organization A or Organization B, but what if Organization A has the correct address and Organization B has the correct phone number? I would like the option to choose which individual fields to keep and which to overwrite. I…
App Integration - Dialpad
Pipedrive should intagragrate with Dialpad app the way it does with Justcall app. https://www.dialpad.com/
Send WhatsApp messages, documents, quotes etc. directly from within Pipedrive
Would You like to send WhatsApp messages, documents, quotes etc. directly from within Pipedrive?
reports between pipeline
I would like to be able to create a report to track a deal that moves between different pipelines. To measure among deals passed through a pipeline, how many went to the next pipeline, how long a deal stays in a given pipeline...
Managing LEADS stage advancements
Hello, Pipedrive community. The LEAD module of Pipedrive does not have a system to create "stages" (with a growing success % percentage like in the stages of a pipeline) to monitor LEADS advancement (like the stages of a Pipeline). In other words, all LEADS are considered in the same cluster without differentiation. If at…
Send Message / Instructions with Test Emails
Having moved from Mailchimp to Pipedrive campaigns, I am really missing the feature that allows you to send a short message or instructions with test emails. Many campaigns I create need to go to various individuals across my organisation and it is tedious to send a test email, and then a regular email saying I have sent…
AUTOMATE DOCUMENT CREATION FROM A TEMPLATE
I'm working with the CRM system and I want to automate the process of creating Documents from a template when a Deal is created. Currently the function only works for e-mail! Why not also the deal-related Document?
Change Log and History For Leads is a Must Have
We recently had an issue with agents taking other agents leads and to our surprise, THERE IS NO CHANGE LOG FOR LEADS! There is no record what-so-ever. This is a HUGE vulnerability in the system and should be corrected immediately. PS. I'm aware that you can configure Pipedrive to prevent users from changing the owner of…

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