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Can we use Pipedrive to manage customer support tickets too?
Can we use Pipedrive to manage customer support tickets too? We want to use single tool to manage, customer data is centralized and updated.
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Does Pipedrive have any plans to create a ticketing system for customer support? Like Hubspot Ticket
Does Pipedrive have any plans to create a ticketing system for customer support? Like Hubspot Tickets. We would find it very useful. Would anyone else? If it is not on the agenda - what is the best service ticketing software to connect pipedrive with?
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How to use webhook to add a image to a product
Hi! I successed in creating a product on Zapier using the API Request function, but I want to add a image to the product from a url on my shopify. How can I Do it?
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Whatsapp - Projects
Is there a Whatsapp app to connect Whatsapp to Pipedrive Projects, so I can make a new project from Whatsapp or change the status etc?
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Comment intégrer pennylane
Bonjour, nous avons déja le logiciel pennylane, nous aimerions savoir comment le rattacher à pipedrive. Merci
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When I expt a contact from ZoomInfo to PD I get limited data. Why not all the contact info?
When I export from ZI to PD I get a limited amount of contact data. All the info does not come in. On my example it is missing phone numbers and addresses. Is this a mapping issue? And if so can you tell me how to fix it?
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Whatsapp Business integration
Hi dev team, Please can you look proactively sending out messages to contacts via Whatsapp Business / Twilio in the Pipedrive platform. I appreciate the responsive capabilities in the lead gen section. We currently use Front and prefer to use Pipedrive for everything. Separately, to respond to Whatsapp Business message in…
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Looking for a way to integrate Google Ads and Pipedrive in order to use conversion value bidding
The current situation is my client uses Pipedrive to manually record leads and deals. We're looking to move this along to be fully automated from their website forms. I believe that currently, they are using some kind of WordPress form. My understanding is that in order to build the connection required in Zapier, we'd need…
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Google Chat Integration for Pipedrive
Hi everyone, we're currently working on a Google Chat integration for Pipedrive, we would be thrilled to collect your feedback so we can build a tool that really fit your needs. Find below a link to my calendar so you can directly book a quick feedback interview with me: P.S : We're not looking to sell anything at the…
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Webforms don't provide protection against SPAM
Can we use our own forms instead? If so how do we integrate? Pipedrive web forms do recaptcja is not sufficient at all to eliminate spam leads. If you can't implement honey potential or something or give us control to use our forms we need to consider switching CRM.
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How to update/delete an e-mail of contact person via API?
Hi, I am trying to setup Make.com automation as follows and I would like to ask for help / experience. Specifically, I am running into a problem when trying to delete an e-mail address of a person, who has more than 1 address attached to then. The automation has very simple use-cas. The trigger is an information from you…
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Integration for Pipedrive activities with Microsoft To Do
Hi, Would it be possible to add the integration of selected Pipedrive activities with Microsoft To Do? Right now activities can be only synchronised with calendar, which is far from optimal as the nature of events in calendar and activities like tasks, calls, etc. differ vastly. Many thanks!
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WordPress form integration with Pipedrive and Organization ID request
Hi Everyone, I need to connect our WordPress forms with leads in Pipedrive. We have purchased the Contact Form 7 plugin, but when activating the fields, it asks for the Organization ID or the Person ID, which we do not have. How can we solve this issue?
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Top WordPress Plugins to Integrate with Pipedrive
To this day, WordPress remains a popular tool for building websites. Add a simple web form, and you get a powerful and inexpensive lead acquisition tool that can be integrated with Pipedrive to keep your pipeline updated in real time. Read on to find out the five most popular methods to integrate Pipedrive with WordPress…
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I need a professional to integrate SMS automation for me
I need a professional to integrate SMS automation for new leads added to my PipeDrive. Please, only someone truly experienced. I need this done today.
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My "Add to Klenty" button disappeared under Contacts/People
I typically add my contacts in bulk to an email campaign by clicking multiple people and under the 3 dots on the top right I "add to klenty cadence". I logged in this Monday and the entire thing disappeared. I can still add individuals to a klenty cadence if I click on each individual profile but that will take too long…
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Property Integration for Real Estate
I would like to suggest to have a live feed (an xml feed, for example) for properties and for you guys to have property feeds to property portals and the ability to match automatically clients with properties (based on the clients requirements and the property description). If Pipedrive had these features, we (and surely…
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🚀 LeadOn is Coming: Sync WhatsApp with Pipedrive Effortlessly!
📢 Attention sales and customer support teams! A game-changing tool is about to launch. 🚀 We know how frustrating it is to copy and paste information from WhatsApp to Pipedrive manually. That’s why we’re introducing LeadOn, a powerful solution that lets you: ✅ Sync WhatsApp conversations directly into Pipedrive. ✅ Save and…
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Dropbox integration
Surely this has to be under consideration at Pipedrive? Can you update us on a timescale for this? Pipedrive and Dropbox would be a match in heaven :)
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How do you manage ticketing in Pipedrive?
The ability to manage support or help desk tickets is a common request from Pipedrive users, and it can be set up directly in your Pipedrive ecosystem. However, there is no one-size-fits-all solution, so what works in one business may not work for another. So, we set out to find the most popular approaches. Turning deals…
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SAP Business One
its there any integrations among SAP business one and Pipedrive.
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Anyone know how to fix this?
I'm getting this error with Seamless.ai
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Can I trigger emails based on session length?
I used to integrate Hotjar with another CRM provider, and I was able to trigger emails to website visitors based on session length, number of pages visited, and number of action/clicks. The native Hotjar app on Pipedrive appears to be more limited. I use Gravity Forms in Wordpress, and I would like to add layers of…
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PandaDoc information not updating
All, It appears the PandaDoc integration isn't working. Within pipedrive, I go to "create a new document" which opens PandaDoc. It pulls all of the client information in, sends, etc. However in Pipedrive, it doesn't show the PandaDoc information. Below is a screenshot directly from both PipeDrive and PandaDoc website that…
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Tracking Pipedrive Conversions in Meta/Facebook
Hey, How do y'all approach this right now? I've talked to many of you about this here and elsewhere, so I figured it'd be good to have a main thread on it? Here's our take on the problem: One main data pipeline managing everything (no Zapiers) Ability to specify various cookies to attribute Pipedrive events/deal closings…
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Automatic Pinned Note feature request
Hello! My team would like to request a feature where we can pin a skeleton note at the start of each new deal in PipeDrive. Ideally, this would just be a simple automation for us to keep track of target pricing, competitors, etc. Is this feasible? Are there any current features like this that can work on a deal-by-deal…
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Integration with Storis
We would like an integration with our POS, Storis.
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Q&A: Optimize your LinkedIn prospecting in 1 click with Surfe X Pipedrive
Hello Pipedrivers, Thank you all for attending and showing interest in our webinar, "Optimize Your LinkedIn Prospecting in 1 Click with Surfe X Pipedrive." We appreciate your engagement and all the insightful questions. As promised, we have answered them, and you can find the responses in the comment section. If you missed…
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Zoom Phone integration?
Zoom Phone seems to be gaining popularity, but it's not an option for us yet because it doesn't integrate with Pipedrive. Would love to see that integration available, since we're already heavy users of Zoom for video calls.
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Has anyone integrated the Constant Contact App by Make?
We decided to not use the native "Campaigns" addon in Pipedrive because there seemed to be issues with the handling of double opt In and unsubscribe tracking. Has anyone integrated the Constant Contact Marketplace app by Make? Are their significant limits on functionality as far as campaign tracking and reporting on a…