We are an events agency using Pipedrive to manage our pipeline of client events. Our events (deals) will often be won a few months before we realise the revenue from the events (once the event is delivered). However when I move a deal to 'won' it automatically realises the value of that deal on the day I move it. This…
I've been experiencing an intermittent issue over the last several months where a blank email is received and shown in 'sent', appearing to have delete the contents of the email. Attachments always remain, however the actual text of the email goes missing. I am no deleting the text by mistake and this does not happen on a…
Can I add a second email adress to receive summary report?
Dear Pipedrive-Team, I am wondering what the logic behind your Knowledge-Base article regarding addresses in smartdocs is: In the article you describe, that standard address fields can be broken down into ZIP-code, street, house number, and then inserted into a smart doc. You show that this is possible for organizations…
For some time now the way you open a new support chat has been tricky...most of the time I press the button to pull up the side panel, I then click chat to support and no pop up box opens. I have told support about this before, they did tests etc but its not been fixed
Pipedrive officially announced that: Starting March 11th, 2024, the Product Duration feature is no longer available for new customers. For customers currently using this feature, it will be removed in phases leading up to June 3rd, 2024. After this date, Product Duration will no longer be available. As an alternative, you…
I'm needing the ability to create re-occurring tasks that sync from Google Calendar to Pipedrive as Pipedrive doesn't have this ability as yet. I have found although we have two-way sync activated for staff, only the initial activity appears in the task list and calendar, the reoccurrence then only appears in the Pipedrive…
The website is throwing an error after I click the import button in any of the pages where an import is available. I have all the required permissions and i have also cleared cache, history and other browser related data.
Hey Pipedrive, The Discount on a product is positive, and a negative discount works as a surcharge. However, the Additional Discount is displayed as negative, and surcharges are displayed as "double negative": Our clients are complaining about our quotes, so we are having to change them manually. Ideally, every discount…
Our customers reply to proposals via a reply email all the time. Why is this email coming from Pipedrive so customers can't reply? Customers often won't go into the proposal and use the response tools inside - we have a lot of Mum & Dad users - so their reply is critical and often contains vital info for our reps prior to…
It looks like you're new here. Sign in or register to get started.