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Mental Load: Women’s Invisible Workload
You are probably familiar with the term gender care gap, but are you familiar with the term “mental load”? Over the past few years, the subject of mental load (sometimes also known as cognitive load) has garnered more and more interest. Especially since the French comic artist Emma published her now-famous comic about…
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Balancing Automation And Human Warmth in Customer Support ⚖️
Pipedrive's Vice President of Customer Support Mara Vicente weighs in on how to find balance between automation and human warmth in customer support, and how this perspective influenced Pipedrive's award-winning customer service. The more complex the customer service issue, the more likely customers are to seek out a real…
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How to stay productive when your team is taking vacations
With the festive season kicking off soon, your reps will be planning their vacation days. How can you make sure you stay productive and don't let any opportunities slip through the net when your team is a few hands short? In our article, we answer some of the questions sales managers will have during popular vacation…
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22 sales memes to help you handle any situation 😃
It’s been a hard year and a half for everyone, especially for sales reps. But now, with the world beginning to return to normal, we’re here to usher you towards the light at the end of the tunnel with a collection of sales humor memes to keep your spirits up! So, take a little time for yourself and beat the burnout by…
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How to close sales deals in 7 steps 📢
Read our latest blog article that covers the 7 steps you can take to close sales deals and 7 tips and techniques to help you win new business. Research from RAIN Sales Training shows that top sellers achieve significantly higher win rates (48% vs 37%) and hit their goals more often with fewer points of contact with the…
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How to use sales and analytics to create a great value proposition in marketing 💎
Imagine this: you need to purchase a new pair of shoes and you have two options. Both shoes have the same price and a similar look. So how do you decide between them? While the shoes are essentially the same, there is one thing that sets them apart: their value proposition. One pair of shoes markets itself as locally made…
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How to use Facebook lead generation to fill sales pipelines 👍
An effective sales funnel only works if you keep adding new leads. Without a steady drip of qualified prospects, your sales cycle will likely come to a standstill. To ensure business continues to grow, many sales teams are turning to Facebook. Facebook lead generation ads, in particular, continue to grow in popularity…
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What’s the Difference Between Gross Sales vs. Net Sales?
In order to create accurate sales forecasts to paint a picture of where your business is going and set realistic quotas for your sales team, you need to understand your total sales and revenue. There are two main ways of keeping tabs on sales and each is important to grasp: * Gross sales, which is the sum of all sales made…
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22 Sales Podcasts to Listen to Now That We’re Commuting Again 🎧
Now we’re beginning to return to the office we’re having to find ways to pass the time during our commutes. What better way to start the day than listening to sales podcasts to get you fired up by the time you reach your desk? In this article we’ll bring you some of the top sales podcasts for sales professionals who want…
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How to overcome imposter syndrome
“Soon, they’ll find out I’m a phony.”, “Closing that deal was sheer luck!” “I didn’t do anything to deserve that promotion...” Do these thoughts sound familiar? Self-doubt is human, but up to 70% of all people will suffer from imposter syndrome at least once in their life. For some, it will turn into a permanent condition.…
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11 skills a sales associate needs to succeed 🏆
Sales is more than just basic product knowledge. Sales is about people—on both sides of the counter. A good sales associate not only understands the product they are selling: they have a very particular set of skills. Liam Neeson is great but has he ever run the cash register on a Black Friday while the new stock was…
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Marketing and Sales: Key Differences and Everything You Need to Know
Have you been able to align your sales and marketing teams? What were the results? Marketing and sales have two key roles in business: attracting more customers and nurturing the customers you already have. Although sales and marketing have their differences, the real magic happens when you combine them. After all, the…
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14 Days To Fail—Where Trial Periods Go Wrong And How To Fix It
Our sales pro @Diogo Silva shares his experience on the topic of offering trial periods in sales, and how to make the most of them. Catch the full article here. "There are several different free trial models, from freemium versions to those requiring credit cards that get charged automatically if not canceled. Each one can…
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How to calculate incremental sales and what it means for your business 📈
Marketing is all about supporting and improving sales outcomes. By measuring incremental sales, marketing teams, sales managers and business owners can better understand the success of their promotional sales and marketing activity and direct future investment accordingly. With the pandemic receding, spending on…
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How The Pandemic Reshaped The Way We Sell 🛠 📈
Pipedrive's VP of Sales Jens Oberbeck reflects on the dramatic changes that salespeople have gone through since the start of the global pandemic. The full article can be found on the Crunchbase community contributor blog here. In 2020, 48 percent of salespeople worked from home. That is more than double the number working…
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Pipedrive's blog is available in French! 🇫🇷🎉
Good news, After months of hard work, Pipedrive's blog is now available in French! We have been working hard to finally provide our french speaking users with articles and resources. 🧐 The blog is still in its early stages, more will be coming very soon, but feel free to have a look and to give your feedback here in the…
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Is the return on sales ratio a fair indicator of a company’s efficiency & profitability? 🧮 📈
What metrics does your business use to effectively measure profit and operational efficiency? In the world of key stakeholders of a company such as investors, creditors, and other analysts, there’s no arguing the importance of the return on sales ratio and its ability to accurately convey the actual profit a company makes…
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Tuesday Tips: How to be Productive Without Working Weekends
How have you changed your policies and procedures to manage your remote sales team? If so, how do you help them focus their time and avoid burnout? In our latest State of Sales report, 60% of people said they’d changed the location from which they’d worked due to COVID-19, and 41% were working from home—more than any other…
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Actual SDR’s talk about best practises for email outreach 👇
We asked Outplay’s sales team members who have consistently achieved their quota targets on what strategy they follow for their superb sales email game. Here are the highlights - * I like to keep things simple. Every one of my emails follows the AIDA framework. This is how it works - Grab reader’s attention, pique their…