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Looking for help setting up automations, nurture/drip campaigns, etc
Hello-I'm looking for expertise in setting up automations, integrating with Facebook Ads, Zapier, etc. If someone has experience in the US mortgage industry, that would be highly beneficial. We're located in Colorado.
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Required permissions required to edit pipeline stages/titles/paramaters
Can anyone specify which specific permissions are required to allow a user to edit the pipeline? Not move a deal from one stage to the next, but actually modify the pipeline? I know the Deal Admin category allows for these types of changes, but I want to minimize the permissions granted if possible. TIA.
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One-way contact sync from Pipedrive to Google?
Hi everyone, Is there a way to sync contacts entered into Pipedrive, into Google, but not vice versa? I am a realtor and my google contacts are a mix of other agents and clients, so two-way sync is not helpful for me as it puts other realtors into the CRM. Please let me know, if you know. Thanks!
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Linking one email to multiple deals?
Is it possible to link one email to multiple deals in multiple pipelines?
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Integration with Storis
We would like an integration with our POS, Storis.
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Webhooks v2 will become the new default version
What’s changing? From March 17, 2025, all new webhooks created via API will be version 2.0 by default. Until further notice, legacy v1 webhooks can still be created by specifying the version parameter in the API request body. Why is it changing? We introduced webhooks v2 at the beginning of 2023 to add reliability and…
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Proper branching (if/else/elseif) in workflow automation
Currently, it is only possible to have one condition and the next step only triggers if that condition is met. Which makes workflow automation design super tedious: clone workflow, change the statement, clone again, change the statement again and so forth. Since it's also not possible to use dynamic values, we just abandon…
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Custom fields
I have created custom fields and they keep getting deleted
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Transfer labels from leads to deals
Hi all, It would be great if we could transfer labels from leads to deals. This way every time you assign a specific label to a lead, that label would then stick to deal coming from the lead, which can be pretty useful, especially if you want to keep track of the lead funnel: where it came from, and what type of deal it…
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Email templates shared with team
We have multiple email templates tailored to different clients. However, not all sales teams need access to every template—each team should only see the templates relevant to them. Currently, email templates can only be set as either private or shared. It would be great if the “shared” option included an additional…
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The shortcut of / is messing up the ability to type Dates fields
Can the shortcut of "/" for search be changed, its messing up our ability to type dates into fields as each type we type a slash / it jumps to search and moves away from the date. Making it hard to enter dates via keyboard.
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Hyperlinks in messages in MS Teams
Hello all Can't imagine this hasn't been asked before, but I just can't find it, so here goes: When you integrate MS Teams with Pipedrive, it's great that you can receive a message in Teams when something happens in Pipedrive. But... ...is it accurate that it's not possible to include a hyperlink to the activity, contact,…
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Contacting the support team in Pipedrive?
How do I contact the support team at Pipedrive? I dont want to chat with a pipebot! Br Niklas
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Nurturing
the only way to do nurture MQL is via automatisation. I have created 3 sequences (Cold, warm, hot) of 5 steps ( mainly email). I have created a program to manage lead scoring ( but impossible to use campaign data as there is no API for this, only interactivity with you form, email , meeting). Here the issues : 1- Sequence…
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Email URL
Hi, it would be great to be able to add the email URL at the top of the email. So our subscribers can open our emails in their navigator. Thanks!
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Send email with another address than "User's default account"
Hi everyone! I'm creating an automation like this: A person use our "Web Forms" to contact us from our website This create a new deal When deal created, I send an automatic email to the person Is it possible to use another email addess than the "user's default email account"? I'm the only user in Pipedrive and I want to…
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scheduler & automations
I have a question about the meeting setup. Right now, my AI answering service automatically sends the scheduling link to callers who want to book an appointment, which is working well. However, most of these people have never filled out a web form and aren’t in Pipedrive. I’d like to have a lead created automatically, but…
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Seeing time in stage per deal
I need some help with tracking the time deals spend in a specific sales stage, like "Time in Stage." Right now, I can only see the average time for deals, but I’d like to see the actual time each individual deal (open and closed) has been in a particular stage.
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Gantt Chart in projects
Hi, Hello, it would be very helpful to have a graphical GANTT. This should definitely also have the possibility to export (e.g. pdf). When is an implementation of this planned? This function is very important for us as a company.
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Bulk e-mail to Organizations
I think it would be great if Pipedrive could add e-mail field to Organization profile. Then it would be available to send group e-mails straight to organizations. For example, in cases when your company's adress or phone changes. You don't need to find specific person to tell him that, you can just send out e-mail to every…
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How can I prevent my sales managers from marking a deal as 'lost' with no activity in the deal?
I am facing a situation where sales managers simply mark deals as 'lost' with zero activity in the deal and adding as the lost reason "user not responsive" for example. Is there a way to add conditions, i.e. X number of activities or X number of emails sent, phone calls made etc. before it is possible to mark a deal as…
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different languages for custom fields
Many international companies have employees who do speak very different languages. In some cases they can not commit to 1 language (like english). It is great that Pipedrive supports 17 different languages, but you should be able to name the custom fields as well according to the language settings of a user.
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Deal owner phone number
Smart docs has a merge field tag called Deal owner phone number. There is no place for a pipedrive user to fill out their phone number in their pipedrive user profile and in order for this to work each user must contact pipedrive support to have a phone number added to their profile. Please make this a field in the…
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Ordering & payment method
Hello all, I was wondering if you had the same unexplainable inconvenience I have as I'm setting up my new Pipedrive account ? I add different users over time and add extra features like Campaign management. I used the pay via Direct Debit (SEPA) as you know in companies using credit card is not always a good option (if…
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Only use 'work' email for mass emailer with the campaigns App
With many contacts I have 2 or 3 email addresses, usually their personal from LinkedIn or an old email that I have made their 'other' so I can keep a ready record of what we were talking about when they worked somewhere else or before their email changed due to company name changes. I want to be sure that if I make a…
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Inclusion of Automatic Calculation of Total Value for Recurring Products
Pipedrive currently limits automatic calculation for recurring products. In other words, if you create a proposal where: I have a product with a duration of 3 months; The Quantity of Items is equal to 2; And the unit value is equal to $50. There is no standard field capable of calculating this multiplication: 3 * 2 * $50 =…
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Inclusion of "Billing Frequency" in Product Addition Automations
Currently, there is no field available in automations to include the frequency. Therefore, it is always necessary to select the frequency manually, which increases considerably the time required to prepare the proposal. For companies that sell more standard packages, this would be a great help.
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Track email opens
Pipedrive is unable to select specific people within an email communication to track and identify who was the last person to open the email or link in a CC multi-person communication. I suggest in a future update to create this feature so that we can select the personas we want to track the opening of emails or links.
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Soon in Insights: Enhanced products reporting
Hi, community members! We will soon start to release the enhanced products reporting (expected general availability by end of July). What will be delivered: New products report under the deals section, where the source table displays also all the products attached to Deals that meet the filter criteria; 20+ new products…
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Has anyone mastered a pre-built "SnapShot" for Landscaping?
Hi everyone, I'm Anthony a business owner here in Phoenix, AZ. Im looking for the communites input if anyone here is using this software for landscaping. I'd like to know how you have it structured, if you can share your feedback if your in this field I would greatly appreciate it.