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Retrieving Won deals
Hi all - Simple question, once I move a deal to Won, can I then retrieve it? For compliance I need to be able to show evidence of a customers consent that I record on the deal - just in case I am audited. Thanks John
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Include custom field (a URL) as a hyperlink in an email template
Hi, I want to be able to insert field into a hyperlink of an email. It doesn't seem I can use the dropdown, can I use shortcodes? e.g see attached - I want to pull out the Email address in a hyperlink. I would expect the shortcode to look something like this: [email] or {email} and it would include the persons email. Is…
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HTML Email Templates
I'd be great if we were able to create HTML email templates so we can send more visually and conversion-centric emails.
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Deactivated products in "Add products to deal" view
Hello, The current implementation of deactivated products in “Add products to deal” view is not suitable for our setup. We are using SmartDocs, and if the user deactivates a product from a product list in “Add products to deal” view, what currently happens is that the product still gets displayed in the product table (e.g.…
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Data Integrations
What integration is best if I want to populate data about an organization - i.e. automatically pick up their address, website, brief description and have it automatically filled into data fields?
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Convertkit integration
Hi does anyone use Convertkit and PD? Thanks!
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Bulk Add a Value to a Data Field (AKA Mass Adding Tags)
Right now when you bulk edit, it replaces the current value, but what if you can add another value to it so you have multiple values in your custom field that looks like this. Here's what it could look like... The system is already capable off adding values when merging contacts, so why not have this feature be added when…
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Multiple task scheduling
Hello, I've just started to use the feature for creating the same task on several and different deals (see the picture below) and I noticed that the object of the task created is the COMBINATION of the Deal subject + "what I write in the subject field of the task I'm creating). Again see the picture below: As you can see,…
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Reseller API - for creating new subscribtions
Hi all, we're Pipedrive Premier partner. I would like to ask regarding Reseller portal's API to create registration of new accounts automatically. We've launched our own landing page for registration to Pipedrive - so when someone is interested in Pipedrive, they fill out our form and we make qualification call and show…
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pin note to deal via API request
Hi, Currently there is no option to pin a note to a deal via the add note, or update note API calls. Can this be added ? Thanks, Tzvi
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Admin sandbox and test account
Would it be possible to have a test account (eg. separate to my admin account, so I can view changes as a user) and an admin sandbox area for developing and testing set-up updates before rollout. NB: I know there is a developer sandbox area, but I'm talking about something an admin can use for testing new set-up changes…
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Sorting from A-Z
Hi there, It would help a lot if I could sort lists from A-Z. For example: Projects > list. There I would like to sort my contact persons and/or organisations from A-Z. Would that be possible to add? Thanks in advance!
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Are there any integrations with Sage 50 ERP-Software?
Hello, will there be an Sage 50 integration in the future, or does anyone have experience with third-party solutions? Thanks in advance!
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Visibility for scheduled emails
I'd love for other users to be able to see my scheduled emails. I often work with others on the same deals, and they need to be able to see when an email is scheduled. Thanks!
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Contact photo enlargement on the iOS app
Similar to using LinkedIn, if you click on a contact's photo in the app you should be able to see a ~full screen pop up of the contact. We have older staff using the app and it's difficult for them to see the photo. The web platform already does this, which is great. Needs to be in the app as well. Thank you.
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Sync deleted emails
We would love to be able to delete emails in Pipedrive and have the emails also be deleted in our Outlook. This would be more efficient rather than having to do it twice. We really enjoy that our emails are synced, however, this would elevate it even further.
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What's the status? Request to allow updating of an activity w/o notifying guest
Hello, I've made this request multiple times. We sometimes need to make a minor update to an activity for internal purposes only. Thus, we do not wish for the invited guest (our customer) to receive an update because it is confusing for them. PLEASE let me know when we can expect this. Many other platforms provide the…
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Adding a customer logo to the organization overview
It is currently possible to add a photo of a contact person of an organization. But it is not possible to add a customer logo to the company where that person works. In this way, the organization becomes more visually recognizable. It may also be possible to make this logo visible in your general pipeline. This also makes…
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Be able to set a default activity type
Currently, the default activity type is a "Call". I would much prefer the default activity type to be a "Task". This would save a click every time I create a new activity.
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Xero integration with Pipedrive
With the Xero / Pipedrive integration, is there the option to have link to the Xero invoice from a Pipedrive deal. I downloaded it from app store, but takes me to MAKE programme & then isnt clear what it does. Any help here be great? Thanks
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Automations to cancel when deal has moved stage.
I have all my activities automated and on delayed once marked as done in a stage. But I would like all the automation to stop in that stage, once the deal has moved to a new stage. Can someone please advise?
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Calendar Sync Needs to NOT Pull in Activities from External Calendar
Currently, the Two-Way Calendar Sync has a big flaw: it copies over external calendar items into Pipedrive as Activities. This is NOT necessary, as we do not need all of our calendar items pushed to Pipedrive as Activities. We only need to be able to see what is in the external calendar so that we can know when to schedule…
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Relative Period filtering by (for eg.) last month / quarter / year
I'm using the relative period filters to see all deals won by each owner "last month". I want to see the same figures for the last 3 months too. eg. "last month" currently shows October won deals, and I want to see combined figures for August, September and October. Is there a filter that can do this? The relative period…
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Is it possible for an Automation where updating one Deal, triggers an action to update another Deal?
Hi everyone, We are currently using an automation where we create a duplicate (Onboarding) Deal for an Onboarding Pipeline whenever a Deal is closed "Won." In our business, once we "win" a Deal, it takes 3 months or so to onboard the client and involves several key steps. At various stages of the Onboarding…
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Granting account access for implementation partners
Does Pipedrive offer a dedicated support/agency access feature, or are there plans to develop one? Such a feature would be immensely helpful. Some of the Pipedrive accounts we’ve set up require regular checkups and maintenance. We also run Pipedrive audits. Asking clients to share logins or purchase additional seats for…
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Webinar Q&A: Unlocking Insights: Mastering Pipedrive’s Reporting Tools
Hey everyone, ☀️ Last week, we hosted the webinar Unlocking Insights: Mastering Pipedrive’s Reporting Tools. A big thank you to everyone who joined us! It was fantastic to see your enthusiasm for leveraging Pipedrive’s reporting capabilities to gain deeper insights. As always, your questions were insightful! For those that…
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Can pipeline deals total values be switched back on?
The deals total values at top of the pipeline view have been switched off recently. I now have to click to view. Seeing this info at a glance was very useful to me, and I can't see any obvious benefits for hiding this info. Is there a setting for me to switch it back to permanently visible? Or can this change be rolled…
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Pipedrive Projects module - tasks view
Hello, In the task view section of projects, it is not possible to filter by anything else than DATE. Besides I cannot customise the number of columns to show the organisation, the owner etc. These features exist on the main projects page, on activities, on deal view etc and are highly valuable. It would be the same for…
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Support for HTML email signatures
It would be great to keep a consistent signature whether I'm emailing folks via Gmail or via Pipedrive. Immediately since setting up Pipedrive, I copied / pasted my Gmail signature into my PD Signature; unfortunately, after emailing several external contacts via PD I learned that my signature became "boxed" (see below),…
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Leads system that integrates with Pipedrive
any recommendations on a good leads app that then integrates with Pipedrive when ready to convert to deal as trialler. We have used Pipedrive leads for over a year now but there is a lot of things missing. No pipeline type view, you can’t attach business card or image to a lead from mobile app etc etc. we love Pipedrive…