Email Marketing

Can I trust Pipedrive Email Marketing Reports?
I just realised irregularities and abnormalities in Pipedrive email marketing reports. The report comes back each time to say some recipients clicked a link 21 times or opened the mail 10 times. I did a test with my colleague and sent a mail campaign with 7 ( seven) links, he opened the mail once and clicked on each link…
Unable to verify email for campaigns
Our company is setting up a Pipedrive account and would like to start sending email campaigns. We have a company domain which has been verified in our general settings - not freemail. When I add that domain as a sender for email campaigns (I guess sender in general) I receive a warning that my domain is DMARC authenticated…
Pipedrive mobile app email signatures?
Hi All, I've been busy setting up two companies I work with/for on Pipedrive, on separate accounts. Now that everything is set up, I'm using the Pipedrive mobile app more, which is great, however… I've noticed that for outbound emails on the mobile app, Pipedrive uses the default account email signature (in my case, iCloud…
"Expected close date" missing in email templates
Hi, I've just found that "Expected close date" is not available as the 'insertable fields' in email templates. Is this a bug or I'm missing something? Thanks
Link/Unlink emails to deals (from a deal)
The option to update/unlink "LINK TO A DEAL OR LEAD" within the lead/deal/project module, not just in the Sales Inbox. This is an issue for businesses that have multiple deals open against single individuals or organisations at a time, causing the wrong emails to be linked to deals.
Are Pipedrive Campaign Analytics correct?
Hi, I'm seeing numbers in the analytics for my campaigns which seem a bit unusual. For instance, in most recent someone opened and clicked 29 times apparently, another clicked 10 and lots of ones around that number. Previous ones have had numerous people supposedly clicking 10+ times. For the record, it's highly unlikely…
New Action in Automations: Change Marketing Status
It would be great to have a new Action in Pipedrive's Automations that allows users to change the Marketing Status of a Contact Person. For example, when a Deal is won, an automation could be triggered to update the Marketing Status of the associated Contact from "No Consent" to "Subscribed". Currently, there is no way to…
Email Placeholders In Links
It would be nice to allow the Email Placeholder code to work in links for templates. Below is a sample of what we are trying to do: <a href="https://video.HIDDEN.com/{{email_address}}><img alt="" src="https://video.HIDDEN.com/media/gif/67eff6306c6032d20937c32f/{{email_address}}.gif" width="480" height="auto" /></a> We use…
Merge Tag Field is blank for first name when sending campaigns
When programming campaign email templates and using the merge tag field, first name doesn't populate when sending. It shows up as blank on delivery. I know it doesn't show up when sending a test, but I tried sending the campaign to a gmail account and it doesn't populate. The first name is available in the contact. How can…
Get insight in performance of mail templates in our funnel
We do sent automated mails (using the automation tool) to our leads at specific moments in our funnel. For now, it is a black box to us how certain mail templates perform. I would really like to have an overview on how certain how well a certain mail performs (open rate + interaction). I know this is possible in the…
Folders for managing and building email templates
Suggest having a folder system for the email templates. For example: I have 30-40 email templates They deal with different types of scenarios in an ordered cadence I have to change the names in order to currently group by the scenario (New customer: Email 1, New Customer: Email 2, etc...) I have to scroll through a long…
Nurture and Drip Campaigns
Hello, I am wondering if anyone has successfully been able to develop solid drip campaigns for leads or prospects within Pipedrive without the use of an integration or other platform? Or if you have needed to use an integration what did you use and how? Would anyone be willing to share an example of what they have set up?…
Personalized fields when using AI generated emails
Hi there! New user of Pipedrive here and been enjoying the experience and functionality so far. I've gotten a good workflow going on using Make and Pipedrive, I'm parsing leads and deal information coming in via my own email and pushing the data to Pipedrive (person creation, deal creation, product, and linking all of them…
Problems with Setting Up Campaigns
Hi everyone, We have a list of a few hundred contacts that we contacted and whom have consented to us emailing them. We're now trying to upload these contacts so we can send them a campaign except everytime we do this, it is automatically uploading as "unsubscribed" tag. If I'm correct, shouldn't it be "no consent" first…
Filter for Undelivered Emails in Pipedrive Inbox
Currently, Pipedrive offers various filters for the email inbox, such as unread emails or emails linked to an entity. However, a useful addition would be a filter to identify undelivered emails—those that failed due to an invalid recipient address or other delivery issues.This feature would help users quickly spot and…
Marketing Automation Comparison
Pipedrive has a campaigning tool, but we've been working with a different marketing automation platform years before starting with PD. Has anyone made a comparison between the main marketing automation platforms like Hubspot, Zoho, Campaign monitor, Mailchimp for instance? And what was the outcome?
Adding an automatic follow-up reminder if a contact has not responded to your email
During the course of my sales efforts, I send a lot of emails that go unanswered and require me to go back to that lead/contact and remind them that I need a response. Right now, the workflow for this problem inside of Pipedrive is pretty miserable since I send an email (inside of Pipedrive) and then i have to manually…
Merge tags fallback Value
Hello, I'm not sure why this isn't an easy spot, but I can't work out how to add a fallback value when using merge tags. For example, I want to use First Name. This is easy enough, but then if there isn't a first name in the system I want a fallback option. In my previous email campaigns platform it was done like: Hey…
Add create email endpoint
Hi, currently the API does not support neither creating a new mailthread nor adding a mail to an existing thread. This is very unfortunate as our SDRs are working with multiple email accounts for domain reputation reasons. The current email sync feature only allows to sync one email account... Even funneling all accounts…
Email Template Variables in Hyperlinks
Our team would like to be able to put Email Template Variables / Data Fields in Hyperlinks. There is currently no ways to insert a data field into a hyperlink in an email template.
Looking for help setting up automations, nurture/drip campaigns, etc
Hello-I'm looking for expertise in setting up automations, integrating with Facebook Ads, Zapier, etc. If someone has experience in the US mortgage industry, that would be highly beneficial. We're located in Colorado.
Nurturing
the only way to do nurture MQL is via automatisation. I have created 3 sequences (Cold, warm, hot) of 5 steps ( mainly email). I have created a program to manage lead scoring ( but impossible to use campaign data as there is no API for this, only interactivity with you form, email , meeting). Here the issues : 1- Sequence…
Email URL
Hi, it would be great to be able to add the email URL at the top of the email. So our subscribers can open our emails in their navigator. Thanks!
Bulk e-mail to Organizations
I think it would be great if Pipedrive could add e-mail field to Organization profile. Then it would be available to send group e-mails straight to organizations. For example, in cases when your company's adress or phone changes. You don't need to find specific person to tell him that, you can just send out e-mail to every…
Only use 'work' email for mass emailer with the campaigns App
With many contacts I have 2 or 3 email addresses, usually their personal from LinkedIn or an old email that I have made their 'other' so I can keep a ready record of what we were talking about when they worked somewhere else or before their email changed due to company name changes. I want to be sure that if I make a…
Has anyone integrated the Constant Contact App by Make?
We decided to not use the native "Campaigns" addon in Pipedrive because there seemed to be issues with the handling of double opt In and unsubscribe tracking. Has anyone integrated the Constant Contact Marketplace app by Make? Are their significant limits on functionality as far as campaign tracking and reporting on a…
Why emails from automation are sent 5-10 minutes later ??
Hi everyone ! I manage campagin emails and transactional emails in Pipedrive via automation. Ex: When a user submit a form on my website to receive content, it triggers an Pipedrive automation. This automation create the lead and then send him an automated email. The email is marked as sent instantly. And then nothing.…
UTM Tags / Tracking For Campaigns
This is something that Pipedrive is really missing out on as Campaigns grows. I migrated from Mailchimp to Pipedrive Campaigns so everything was in one system. I'd really like Campaigns to have settings for UTM tags so I can track any links clicked inside the email. Currently I have to append every single link in my email…
Campaigns Feature - Ability to use workflows to update marketing status
I was super excited to see the new Campaigns feature in Pipedrive. Functionality looks great, ability to build workflows etc is a massive win. Have started the progress of migrating from a third party email platform to realise that there is no way to automatically update a Person's Marketing Status to Subscribed (either…
Email open notifications
"Hi community, I need to know if any of you experienced this: when more members joined your Pipedrive sales team, the notifications for email opens and clicks sent from the CRM got deactivated. This happened to me and the rest of my team with the new additions. However, I have everything activated in settings and the sales…

Email Marketing

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