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Pipedrive push notifications don't work with Zapier
We have been using Zapier with Pipedrive to create Deals, Persons, etc. But the push notifications to the app just don't work… I'm sure the issue is because the even is created from Zapier instead from the Pipedrive app. Any suggestion for this? We don't use Slack
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Threading/link email to specific DEAL
Dear Pipedrivers, I guess we all are big fans of linked emails to our deals BUT I for example have couple clients with who we work on dozens of jobs over the year. If I link the new emails related to a new deal to that new deal all my communications disappear from the previous deal!!! This is far from ideal. My suggestions…
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New: Field descriptions + field stats 📝
Hey Pipedrivers 👋 This February, we’re releasing a few updates to custom fields, making them easier both for Admin users to manage and regular users to fill out: Field descriptions – Advanced plan and above Available on the Advanced plan and beyond. Admin users can now set a description on the Lead/Deal type fields to let…
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Address formatted has Chinese character
Hey all, I received data from webhook with address selected as "address": { "admin_area_level_1": "Victoria", "admin_area_level_2": "Whitehorse City", "country": "Australia", "formatted_address": "Australia, Victoria, Box Hill, Whitehorse Rd, 2邮政编码: 3128", "locality": "Box Hill", "postal_code": "3128", "route": "Whitehorse…
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Create filter with ALL the participants concerned by a deal
Hi I wanted to have a filter in which I could have all the participants included in a won deal. Does not seems possible
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Trigger if lead deleted and no deal created.
Looking for a way to delete spam contacts. Website form feeds into leads inbox. Lots of spam, looking at ways to minimize it but with AI things have gotten pretty difficult last year or so. I'd like to be able to automatically delete the contact when deleting a lead. If I convert to a deal it still triggers lead deleted so…
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Everything Pipedrive Documents is missing to be a serious proposal / contract esignature tool
I've been using Pipedrive Documents for a few months. It feels like this product is a v1 that was a bit overengineered in dimensions that don't really matter and is missing a few key things and usability in dimensions that matter a great deal. I'm going to focus on the latter, and list my requests in descending order of…
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How to see Lost reason on Left Sidebar in Deal
Is there anyway that I can see the lost reason for leads on sidebar when I open the lead from Kanban view ?
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Product Price Variation or Discount based on Organisation
Is there a way to automatically apply either a discount or price variation based on the organisation assigned against a deal. For example my company gives some of our long term, large customers flat rates of discount that we would want to apply to all future deals/products associated to those deals.
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Activity Filters need Done Activities
We need to be able to quickly sort to done Activities on the Activities tab. It is very common that we open the Activity tab, select a User from the dropdown, and then want to see their Done activities. It is burdensome to have to create a filter of done activities for each User! (and that filter doesn't seem to show…
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GDPR - European customers only
Hi Pipedrive Love your service - but I have one concern: I work within the educational area in Denmark. We offer a product to schools. When I look at your list of sub processors handling my data I see several companies located outside EU - so my question is simple. Can you guarantee than none of my data what so ever leaves…
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Allow choosing the number columns in Goals report
Regular reports have the option to choose the number of columns you wish to display. However, Goals report is not like that. It does not allow to select the number columns (it still allows to select colours as in other reports). I need this to fit all columns in a single graph rather than cycling through pages.
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Enable First Name and Last Name in Contacts
Hello, We are attempting to send emails out from Pipedrive, but currently do not have F/L names separated and can't personalize. Can this be turned on for our account? Will this automatically separate the existing contacts in the system from full name to F/L or will I have to re-import those? If so, would this affect any…
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Marketplace results are reversed
Hey! I noticed the marketplace listings are "reversed". This is weird. When you make a search, the "top results" show up at the bottom. For example, if I search for "Shopify", (see attached screenshot), I'd expect the app called "Shopify" to show up first. Yet the top app is "Glances", an app that doesn't even have…
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Add OR Filtering Logic to Insights
I'd love to use the Revenue Forecast report to do what-if analysis in Pipedrive, but this is not possible with the current filtering capabilities. For example, the default filter criteria on this report includes all Won and Open deals in the current forecast period. I'd like to be able to add filter criteria to only…
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Poll question or button (interested / not interested)
we need to ask our client base if they are interested or not in a potential service offering. Is there a way to ask and record responses in Pipedrive. Ideally we will send the client list an email either through campaigns or direct email with an interested / not interested link or button. Thanks in advance.
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Campaigns and Workflow Automation - Branching Workflows
Hello! Active user of Campaigns and am looking to increase functionality and our marketing capabilities using standard functionality that other options have available. My issue is that Campaigns is severely lacking when it comes to compatibility with Workflow Automations, specifically when looking at branching automations…
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Make merge tags work when you send a test email so you can test the merge tags.
Make merge tags work when you send a test email so you can test the merge tags. Right now, if you select "send test email" all of the merge tags will just appear blank in the test email you receive. This seems like an oversight.
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Better notifications for Live chat
Notifications for live chat are quite frustrating - desktop notifications only last as long as all other notifications so easy to miss if away from your desk. Would be good to get an email notification to all people who are signed up for Live Chat when someone is waiting. Also to have the tab bar to change with a message…
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SMS/Imessage integration?
I’m new Pipedrive user. I have an iPhone and a Swedish mobile subscription which includes SMS. I often communicate with my contacts via sms/imessage. I want my sms/imessage to be logged and visible on my Contacts in the same way as email. Is there an integration that fits? If, which one is best? Re Marcus
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Rip-off on Price increase for advance plan (50% in 2 years)
So, today I received an email about increasing our price 10€ per user on our advanced plan due to including new features and AI. I'm really pissed off at this, every year you are increasing prices on the advance plan: July 2022 = 29€ July 2023 = 37,90€ August 2024 = 44€ Inflation and interest rates do not justify this…
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Select Person and Organisation owner in Deal Quick Add
My company operates separate Sales and Support teams. A typical scenario is that Sales will win a new enquiry from a new customer, and send the details over to Support to create a new deal, organisation and person. Currently the Support user is assigned as the owner of all these records by default, having to then change…
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Campaign API to generate temaplates
I am missing extended possibilities to control the campaigns via API. The most important point for me would be to create a template via API and start the campaign. Use case: I publish blog posts on my homepage. I can retrieve these via a feed. Whenever a new article appears, I would like to send it to a fixed mailing list…
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UTM Tags / Tracking For Campaigns
This is something that Pipedrive is really missing out on as Campaigns grows. I migrated from Mailchimp to Pipedrive Campaigns so everything was in one system. I'd really like Campaigns to have settings for UTM tags so I can track any links clicked inside the email. Currently I have to append every single link in my email…
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How to remove follow up tasks once a lead is reactivated?
Howdy folks! I'd like to implement a long-term follow up sequence for deals placed into my "Long Term Follow Up" stage. These folks are interested in our service but aren't ready to move forward now. Once a deal enters this stage, I want to queue up a whole bunch of phone call follow up tasks, emails, etc. I know I can…
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Create Activity in Workflow not working
Hey, can anyone tell me why this final step of my Workflow wouldn't be working? Basically, if a link is not clicked in a previous email sent, I want it to create an Activity with a Task within a deal. This is how I've set up the final step - any help would be greatly appreciated :)
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Can I merge multiple won deals into one person?
Hi all, We are an investment company and have been using pipe drive as our main CRM for a few months now. We have a lot of won deals that are of the same person, eg: Won deal 1: Jake's 1st investment: $2000 Won deal 2: Jake's 2nd investment: $100 Won deal 3: Jake's 3rd investment: $500 I want to merge all of these "won…
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Enable IP exclusions for email open tracking
I've noticed that if I send an email from Pipedrive and then open it in my sent items in Gmail, an open is tracked. It would be good if I could provide my IP address to exclude my opens from the reports.
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Voice notes in Web/ Desktop version
We really enjoy the Pipedrive app feature to record voice notes and transcript them. This feature would be even greater, if we could also use it in the Webversion. Meaning on the one hand to record voice notes as well from the laptop and secondly to be able to play the voice note as well inside Pipedrive. As of now the…
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Campaign Overview - Lock "Performance Over Time"
When looking at the campaign overview (by clicking on the campaign name of a sent campaign), the "Performance over time" chart appears to only show data over a rolling 7-day period. While this would make some sense if this were an automated campaign, for standard campaigns it means the report quickly goes blank and stays…