Would you find it helpful to have multiple organizations tied to a contact?

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  • Terra Office
    Terra Office Member Posts: 9 VERIFIED MEMBER
    Name Dropper First Comment
    edited July 2023 #182

    Same here, need it desperately too

  • Erwin Cammelbeeck
    Erwin Cammelbeeck Member Posts: 24 VERIFIED MEMBER
    Fourth Anniversary 10 Comments Photogenic
    edited July 2023 #183

    Yep, I'am already waiting 3 years for it. It's not a nice to have but a must have.

  • Bronwen Fraser
    Bronwen Fraser Member Posts: 19 VERIFIED MEMBER
    Second Anniversary 10 Comments 5 Likes Name Dropper
    edited July 2023 #184

    We deal with Real Estate Brokers who obviously belong to their own company, but can be the main contact for various Organizations. To get around this I made an "Organization" custom field, for us I called it "Main Contact", so then that Broker can be connected to as many Organizations as needed.

    The issue still remains though, that if I do a filter under People, the Organizations that don't have an actual "Person" attached to them (because they are using a Broker), won't show up in the filter. To get around this I had to also create a "Person" custom field under the Broker that I can input the Organization and then make sure I include that column in the filter. It works, but it is a pain because if the Broker represents more than one Organization I have to create multiple custom fields (ie Tenant Rep 1, Tenant Rep 2 etc.).

  • Lorne Epstein
    Lorne Epstein Member Posts: 5 VERIFIED MEMBER
    Second Anniversary First Comment Photogenic
    edited July 2023 #185

    I have people who work for a company (possible client) and belong to a local association chapter (possible client). To help me I have created the chapter name and related information in the people section so I can sort on them. Klugy but works.

  • Dominique H.
    Dominique H. Member Posts: 18 VERIFIED MEMBER
    10 Comments Second Anniversary Combo Breaker Photogenic
    edited July 2023 #186

    Hello,

    We are a professional company based in Belgium that has set up an entire automation workflow for Real Estate. We give free consultations as a service solution provider partner of Pipedrive.

    We have created a database that synchronizes with Pipedrive to manage al your data. We push it to several workflows into Pipedrive and other systems.

    We collect data from:

    • Lead platforms (seller leads)
    • Social media platforms (seller & buyer leads)
    • Your personal real estate website (incoming data: buyer & seller leads)
    • Real estate platform requests visits (incoming data: buyer & seller leads)

    We push data to following flows in Pipedrive:

    • Follow-up flow
    • Prospection flow
    • Home valuation flow
    • Preparation (marketing) flow
    • Visits for sale
    • Visits for rental
    • Visits for Newbuild
    • Billing workflow
    • Or custom flows

    We connect data with:

    • Your preferred billing system
    • Your CRM to manage your properties ( you don't need to work with a CRM)
    • Email marketing software to trigger flows
    • One-time emails for follow-up notifications before and after appointments

    We can always do a free online call to see how we can help you. Visit our website www.amai.immo or book a free call true this link: https://calendly.com/future-marketing-agency/online-meeting-001

  • Corefinanz Admin
    Corefinanz Admin Member Posts: 1 VERIFIED MEMBER
    Photogenic First Comment
    edited July 2023 #187

    Oh wow, I only realized now that this feature is missing. Many of our clients represent multiple companies... now we have to accept duplicates in our database. I am looking forward to an update on this feature

  • Unallocated
    Unallocated Member Posts: 5 VERIFIED MEMBER
    Second Anniversary First Comment Photogenic
    edited July 2023 #188

    Adding my support to the need to have this added.

  • Matěj Kříž
    Matěj Kříž Member Posts: 105 VERIFIED MEMBER
    100 Comments 25 Likes Second Anniversary Photogenic
    edited July 2023 #189

    📢Please vote up 🔺for this feature.

    Duplicate threads and ideas on same / similar topic. Taken together, I think these threads have a very decent audience: views: 2704, 139 comments, 21 reactions

    1. Linking people to multiple organizations (511 views, 15 comments, 5 reactions)
    2. Associate a contact to multiple organizations (182 views, 7 comments, 4 reactions)
    3. one person for multiple companies (1837 views, 105 comments, 9 reactions)
    4. Can link only one organization to a contact? (104 views, 9 comments, 1 reactions)
    5. Creation Contact Relationships (70 views, 3 comments, 2 reactions)
    6. & probably others ..

    If you Pipedrive Community managers @Inês Batata @Manuel Oliveira @Natasha Kupusovic @Külli Kruusla @Dina Osman do such a merge, it would be greate to:

    • Write a post/message about it in the linked discussion that the merge has occurred. Write about it. Write which discussion threads you merged. Make it clear. And it's not happening quietly. It's confusing. 
    • Edit the headline/topic of the discussion accordingly. Because in this case, for example, discussions were merged that involved "mentions" in LEADs, mentions of PERSONs (not just USERs), etc.
    • Keep and sum/tally vote ups from individual threads.
  • Matěj Kříž
    Matěj Kříž Member Posts: 105 VERIFIED MEMBER
    100 Comments 25 Likes Second Anniversary Photogenic
    edited July 2023 #190

    📢Please vote up 🔺for this feature.

    Duplicate threads and ideas on same / similar topic. Taken together, I think these threads have a very decent audience: views: 2704, 139 comments, 21 reactions

    1. Linking people to multiple organizations (511 views, 15 comments, 5 reactions)
    2. Associate a contact to multiple organizations (182 views, 7 comments, 4 reactions)
    3. one person for multiple companies (1837 views, 105 comments, 9 reactions)
    4. Can link only one organization to a contact? (104 views, 9 comments, 1 reactions)
    5. Creation Contact Relationships (70 views, 3 comments, 2 reactions)
    6. & probably others ..

    If you Pipedrive Community managers @Inês Batata @Manuel Oliveira @Natasha Kupusovic @Külli Kruusla @Dina Osman do such a merge, it would be greate to:

    • Write a post/message about it in the linked discussion that the merge has occurred. Write about it. Write which discussion threads you merged. Make it clear. And it's not happening quietly. It's confusing. 
    • Edit the headline/topic of the discussion accordingly. Because in this case, for example, discussions were merged that involved "mentions" in LEADs, mentions of PERSONs (not just USERs), etc.
    • Keep and sum/tally vote ups from individual threads.
  • Matěj Kříž
    Matěj Kříž Member Posts: 105 VERIFIED MEMBER
    100 Comments 25 Likes Second Anniversary Photogenic
    edited July 2023 #191

    📢Please vote up 🔺for this feature.

    Such a simple thing, and so useful. It solves so many things:

    • people changing jobs, leaving projects,..
    • working at multiple companies
    • working in a structure (e.g. university > faculty > institute) 
    • etc etc.

    Duplicate threads and ideas on same / similar topic. Taken together, I think these threads have a very decent audience:

    1. Linking people to multiple organizations #1 (511 views, 15 comments, 5 reactions)
    2. Linking People to multiple Organizations #2 (162 views, 2 reactions)
    3. Associate a contact to multiple organizations (182 views, 7 comments, 4 reactions)
    4. one person for multiple companies (1837 views, 105 comments, 9 reactions)
    5. Can link only one organization to a contact? (104 views, 9 comments, 1 reactions)
    6. Creation Contact Relationships (70 views, 3 comments, 2 reactions)
    7. Updating Contact: Customer Contacts who leave an Organization, do you delete or change their name?
    8. Hello everyone, is there a way to link a contact to two different organizations without necessarily
    9. Contact Deactivation
    10. How to retain contacts history when they move to another organisation
    11. What is the best way to deal with people that switched companies and you want to preserve the all in
    12. Feedback, need archive fonction for contacts
    13. 2-way relationships between Contacts
    14. Would you find it helpful to have multiple organizations tied to a contact?
    15. Hi I sell a lot through partners and would like to have the same contact person both be on the Partn
    16. Contacts multiple organizations
    17. Things I miss in Pipedrive: Person's employment history
    18. Contact Various Organisations/Companies
    19. HELP - Is there a way to link multiple properties (a clients real estate portfolio) to a contact or
    20. Hi, I have a contact who works for 2 organisations, both of which i have deals with. Is there a way
    21. multiple orgs for contacts and/or deals
    22. & probably others ..

    (This list has given me a lot of work, and I think it should be mostly the work of the administrators of this Community. So at least you can see how much I want this feature.)

    If you Pipedrive Community managers @Inês Batata @Manuel Oliveira @Natasha Kupusovic @Külli Kruusla @Dina Osman do such a merge, it would be greate to:

    • Write a post/message about it in the linked discussion that the merge has occurred. Write about it. Write which discussion threads you merged. Make it clear. And it's not happening quietly. It's confusing. 
    • Edit the headline/topic of the discussion accordingly. Because in this case, for example, discussions were merged that involved "mentions" in LEADs, mentions of PERSONs (not just USERs), etc.
    • Keep and sum/tally vote ups from individual threads.
  • Matěj Kříž
    Matěj Kříž Member Posts: 105 VERIFIED MEMBER
    100 Comments 25 Likes Second Anniversary Photogenic
    edited July 2023 #192

    Hey, everybody. You've hit a sore spot on Pipedrive. Such a simple thing, and so useful. It solves so many things:

    • people changing jobs
    • working at multiple companies
    • working in a structure (e.g. university > faculty > institute) 
    • etc etc.

    This could all be solved by "One person in multiple organisations" support. Pipedrive knows full well that people have been asking and requesting this feature for years. But apparently it's too much work for them, so they've ignored these requests for years.


  • SBNYC
    SBNYC Member Posts: 3 VERIFIED MEMBER
    5 Likes Photogenic First Comment
    edited July 2023 #193

    We just migrated over to Pipedrive and its disappointing that this very basic and logical feature of most CRMs is not available in this product. Is this feature on the roadmap yet and is there an ETA on when it will be deployed?

  • TomMumf
    TomMumf Member Posts: 6 VERIFIED MEMBER
    5 Likes Photogenic First Comment
    edited July 2023 #194

    SBNYC, I just peeked and it seems this feature has become a requested requirement as far back a 03/2020 -- maybe farther in other threads, but that is as far as this goes. The answer to your question if this feature is on their roadmap is: not as far as we can tell which probably means 'No.'

  • SBNYC
    SBNYC Member Posts: 3 VERIFIED MEMBER
    5 Likes Photogenic First Comment
    edited July 2023 #195

    Kind of surprising this isn’t seen as a required core feature especially today as so many people are changing jobs. There’s no way to track this in Pipedrive? Crazy.

  • Purnima
    Purnima Member Posts: 31 VERIFIED MEMBER
    Second Anniversary 10 Comments 5 Up Votes 5 Likes
    edited July 2023 #196

    Hi

    This is a feature I would love. Freshsales and Hubspot have this.

    I am a member of a networking organisation and I use the custom field to assign the other organisation (the networking group name), however, the Freshworks and Hubspot features are so much better because you are able to see everyone connected to it in a list and able to contact them.

    Many of us require multiple organisations for the people we interact with.

    Please can we have this added.

    Thanks

  • TomMumf
    TomMumf Member Posts: 6 VERIFIED MEMBER
    5 Likes Photogenic First Comment

    I just received an email from Hubspot and, with stiff competition out there, it's efforts like this that have companies leave existing platforms when they feel they are not being listened to -- like on this issue within this thread:

    Hey Tom,

    Noticed you spoke with my colleague earlier this year and mentioned your team is leveraging Pipedrive (and possibly mailchimp?)

    Curious if your team is in love with Pipedrive or if you're considering alternatives for 2024?

    A ton of the other leaders I'm speaking with feel like they've outgrown the platform and are looking to make a change next year.

    Would it be a terrible idea to have a brief chat to understand how that relationship with Pipedrive is going and if HubSpot can support?

    Eva Tinang

    BDR

    Sales | HubSpot

    +18572857179

    etinang@hubspot.com

    www.hubspot.com

  • Matěj Kříž
    Matěj Kříž Member Posts: 105 VERIFIED MEMBER
    100 Comments 25 Likes Second Anniversary Photogenic
    edited September 2023 #198

    Hey, everybody. You've hit a sore spot on Pipedrive. Such a simple thing, and so useful - it solves so many things:

    • people changing jobs
    • working at multiple companies
    • working in a structure (e.g. university > faculty > institute) 
    • etc etc.

    📢Please do not forget to vote up🔺for this feature on the first page of this thread.

    To this date, it has absurdly few vote-ups. It should have an estimated hundreds of vote-ups and he only has "26". 


  • MRenergy
    MRenergy Member Posts: 1 VERIFIED MEMBER
    Photogenic First Comment

    Diese Funktion fehlt definitiv, und es gibt zunehmend Personen die In auch kleinen Organisationen verschiedene Funktionen oder unterschiedlichen Geschäftszweigen aktiv sind mit anderen Rollen und dennoch die Kontaktdaten gleich bleiben. Da ist PD dem Markt hinterher

  • Philip De Visscher
    Philip De Visscher Member Posts: 1 VERIFIED MEMBER
    First Comment

    I'm working with doctors and nurses, who often work in more than one hospital. Being able to link them to both organizations would be very helpful !

  • KatieCowin
    KatieCowin Member Posts: 4 VERIFIED MEMBER
    First Comment

    Hi - is there any update on this at all Pipedrive?

  • mo7e
    mo7e Member Posts: 6 VERIFIED MEMBER
    Second Anniversary Name Dropper Photogenic First Comment
    edited February 19 #202

    I raised this recently with our Customer Success Manager. The response was:

    "I understand, I hope this will be released soon, but can't confirm if it will or when. I have stressed the importance of this and created a feature request and looped the product managers in as well."

    Although the CS person has probably done their best, I think that from this response we can assume that PipeDrive is not taking this feature request seriously, and if they've really only just created a feature request for it then that's shocking customer service given the age and size of this thread.

    Honestly, anyone looking here, please just go to Hubspot and save the pain. They listened to their customers and added this feature. If we started again that's who we'd go with.

  • Erwin Cammelbeeck
    Erwin Cammelbeeck Member Posts: 24 VERIFIED MEMBER
    Fourth Anniversary 10 Comments Photogenic

    It is shocking that such a basic element of a CRm-system is constantly ignored by Pipedrive while they put time in features we don't need.

  • Monica Pellegrino
    Monica Pellegrino Member Posts: 12 VERIFIED MEMBER
    Fourth Anniversary 10 Comments 5 Likes

    Even at the Enterprise level, Pipedrive still doesn't offer features which are crucial to have in CRM systems. I agree there are many features in PD that serve a small segment of users and are quite useless. While ALL customer needs should be taken into consideration, Pipedrive has a ways to go to become a stronger competitor of the other CRMs in the market. Unfortunately, Pipedrive hasn't built a strong enough case for my company to switch to a higher level subscription. I'm beginning to wonder if Pipedrive is targeting a very specific niche market within the sales community and if this will be the right fit for us in the long term.

  • Philippe
    Philippe Member Posts: 2 VERIFIED MEMBER
    Second Anniversary Photogenic First Comment

    3,5 years and counting since the start of this treath. Hundreds of users are waiting for this feature. What is taking so long Pipedrive?

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,294 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary

    Hi, everyone, thank you for your continuous feedback on this matter! Please keep it coming, as it is important for our product team to prioritize it accurately against other changes and improvements that are planned for this year.

    For added clarity to all of our community members, while this ask seems simple on paper, it would involve a significant change to how all user data is managed. With that in mind, we are carefully looking to understand your reasons for asking to link multiple organizations to one contact.

  • Purnima
    Purnima Member Posts: 31 VERIFIED MEMBER
    Second Anniversary 10 Comments 5 Up Votes 5 Likes

    So what do you need for us to provide so it can be prioritised?

    Is what everyone has listed enough or do you need other information? I know that seeing my clients in their networking groups is really important and Hubspot does that already as does Freshdesk. I am using Hubspot for that because it is easier to use and by syncing emails it updates the cards in Pipedrive. I shouldn't need to do that but it is a workaround that is necessary now because of the multiple organisations, people are connected to.

    Let us know what else needs to be provided so it can be prioritised please.

    thanks

    Purnima

  • Erwin Cammelbeeck
    Erwin Cammelbeeck Member Posts: 24 VERIFIED MEMBER
    Fourth Anniversary 10 Comments Photogenic

    We have relationships with consultants that work for different customer and prospects of us. So I need to attache those consultants to their own company and the companies they are working for. Sometimes they are working as a consultant for many months at the location of our customer. Besides the emailaddress these consultants have from their own company, they also have an emailaddress from the company they are working for. Therefore we sometimes need to mail them to their own emailaddress and sometimes to their emailaddress at the company they do consulting for. We send email campaigns from pipedrive to customers or to prospects or to consultancy companies. Because a consultant can only be attached to one company they never get the right email on the right emailaddress.

  • KatieCowin
    KatieCowin Member Posts: 4 VERIFIED MEMBER
    First Comment

    I REALLY hope you can make this happen Pipedrive.

    For our growing business it's imperative that our CRM system allows us to tie multiple organisations to the same contact. And inversely, it's important that the same contact can be the lead "Person" at multiple "Organisations". 

    eg. Person X is the owner of 4 companies that we will be working with...but every time I add him as a person to the next company he gets kicked off the other one. This just won't work for many reasons. Mainly, accurate data entry. I currently cannot add the CEO to multiple companies we work with as they are already tied to another organisation, so Pipedrive is actually preventing me from accurate record-keeping. The very thing we were told you could help us with.

  • Jay Mankita
    Jay Mankita Member Posts: 5 VERIFIED MEMBER
    Third Anniversary First Comment Photogenic

    Absolutely! Having a true relational database with the power and grace of Pipedrive would be worlds better. Every year, I think about leaving Pipedrive, but for the thought of this changing...

  • mo7e
    mo7e Member Posts: 6 VERIFIED MEMBER
    Second Anniversary Name Dropper Photogenic First Comment
    edited February 21 #211


    We need to track relationships of consultants at our customers. One consultant works with many of our customers (organizations). In our case, these are specialists that work at many schools. A very common scenario.

    I appreciate you'd be going from 1-to-many to many-to-many. There will be quite a lot of technical and UX considerations, but it's hardly an uncommon scenario to deal with, and very achievable.

    Ask yourselves - in the real world, does this sort of many-to-many relationship between individuals and organizations happen a lot? Of course it does, it's incredibly common.

    I think you need to bite this bullet otherwise you are severely limiting your market, particularly in businesses of any complexity at all, and probably the ones with more money to spend with you.