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Best way to manage DUPLICATES???
Hey, Pipedrivers I would like some suggestions here and also discuss the way some of you manage DUPLICATES. We have a client that created lots of duplicates, to be more exact 700+ only in one category! Now comes the tricky part, Merging them 🤯! Doing one by one is really a pain, and PD should develop a simpler way to…
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Problem with Duplicate detection
Hello community, I got a problem with the duplicate detection. As I understand, the duplicate detection recognizes contact duplicates by checking the contact-names. But here starts my problem. For example, I got those two contacts (with NAME and EMAIL): | Harry Potter | homie@hogwarts.magic | Ron Weasley |…
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Duplicates monitoring
Hi! Is there a way or a automation to monitor duplicates? We receive leads from our website and if a person signs up for a newsletter and sends us a question through a form, this one person will be created twice in Pipedrive. Is there a way of monitoring all the duplicated entries created? Thank you!
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How to avoid duplicates when bulk-importing additional notes.
I tried to import notes from a spreadsheet, related to existing contacts, and used their e-mail as reference. Still all persons were duplicated in a new 'page' with e-mail and new note only. What do I do wrong?
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Duplicated Deals Issue
Hello, our company specializes in trading and we use Pipedrive along with other platforms such as Zapier and Google Forms to upload deals. However, we have been experiencing issues with duplicate deals. It has caused problems for our sales team and created a negative environment. Is there a way to prevent this from…
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Duplication Rule on Email is Broken
The default duplication rule on contacts (name + any of primary email, phone number or organization) does not really work for us, since we regularly update contacts from their submissions of registration forms. And people misspell their names surprisingly often. They rarely misspell their email addresses though, because…
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Linking multiple deals to a task
Hello, We sometimes do training for multiple customers that are in a same group. To register the activity on each deals, today we can only manually copy the task from a deal to another. It would be great to be able to link several deals to one taks so the task shows on all the realted deals.
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Leads Inbox improvements for users in all plans! 📥
From now on, all new leads have to be linked to a contact (either an existing one or a new one is automatically created), similar to how all deals have to be linked to a contact. 🤔 Why the change? * You can now add a Lead from an existing Contact and track the contact history * Importing Leads with your Contacts? They will…
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Duplicates & Custom Fields
Hi, can you help me? I'm a life Insurance agent. I have upload 8k of my contacts ( husband & wife ) in my Contact in Pipedrive? [ https://scrnli.com/5cHi18e1EtskmU ] Now I have over 12k in contacts I don't know what to do? Also, I would like the Full name Instead of the contact and not the First Name / Last Name Spilt. […
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Duplicates not listed
Has anyone encountered this phenomenon before ? The merge duplicates screen does show the total number of duplicate organizations (in our case 598), however no organizations are listed, just the thumbs up image. There were organizations listed when we had about 650 duplicates, but as we worked down the list, selecting…
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Pipedrive keeps creating duplicate contacts!
Everytime I send an email or get a phone call, Pipedrive creates a brand new contact that we already have in our address book, and then tells me I have duplicate contacts. This is VERY annoying, as I have merged the same duplicate contacts many many times, only to have them duplicate again. This adds time when searching…
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duplicate leads marking new or existing?
What we can do to highlight the leads or inquiry by system automatically and mark as new or existing. is there any automation or system that can set up so when ever the leads come from a website or API and it's an existing client system can mark as existing.
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"Goal" reports should be able to be set in different timeframes separately.
Currently, in GOALS, you can only create one report with one timeframe, and cannot create similar goals for different timeframes and different numbers. For instance, if I create a Yearly goal for a sales person, I cannot create also a Quarterly goal for that person without having to change the period. That could work for…
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Update to Adding Contacts is now more time consuming and requires several more clicks - not happy
Using Pipedrive everyday to add contacts to companies, I have noticed a recent update that is frustratingly inefficient and in my opinion unnecessary. Before the update, I would just click on the"+" button to add a person which would bring up some person fields for me to fill out.. perfect. Now when I go to do the same, a…
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Complemento nas automatizações/duplicações
Possuímos uma automatização que a cada negocio ganho gera uma cópia automática para fazermos a etapa de projeto para nosso cliente, porém quando geramos esta cópia os anexos não fica anexados, nos gerando retrabalhando tendo que anexar tudo novamente. Facilitaria e complementaria muito a automatização se o cadastro…
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Hi Is anyone using Lusha <> Pipedrive direct integration? If so how to you avoid duplicates ? Thank
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User permissions to control duplication of deals
Has anyone found a way to control user permissions around duplicating deals? The activity unfortunately bypasses most automations and causes quite some problems as a result. If nobody has found a way round this then @Inês Batata can we please add this as a feature request?
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Mapping new leads/deals to existing organizations
Hi Community! We want to have our web forms create a new deal, but not a new organization. Right now, every new web form creates a new deal. (great!) BUT I don't want it to create a new organization if there is already one live! Is it possible to map this lead (create a look-up) and have them merged vs creating a new one?…
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Best PipeDrive Practice for Managing Duplicate Contacts/Organizations? (Without external apps)
PipeDrive users, what's your best way to handle duplicate contacts without relying on external apps. My issue with external apps (such as dedupely) is that they require full access to sensitive deals, and we aren't comfortable giving information to a third party. I'm running into some organizations with very similar names…
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Dedupely - why isn't this a standard feature in pipedrive
When sucking in linkedin data directly from linkedin you get a lot of duplicate organisations etc. THere is a paid Dedupely product. But why doesn't pipedrive just make this function as normal feature? It works well and would be easy to do??
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Merge
Is it possible to merge two companies with similar names? The merge act5ion does not see them as a duplicate. Can we force it to merge?
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Scheduler Data Field Population to Prevent Fake Meeting Invitations
We received fake meeting invitations via Scheduler. We think, since the Name, Email and Phone are entered by the recipient of the link that someone put in someone else's contact info that created a new Pipedrive person record with no organization or deal associated. It would be helpful to have an option that populates…
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Importación de Datos
Buena tarde, me podrían ayudar de que manera puedo subir mi historio de excel con las acciones y tratos incluidos sin tener desorden o duplicidad de datos. Gracias
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AUTO-MERGE OPTION FOR DUPLICATE DEALS/PEOPLE/ORG FIELDS
For example we pipe people from our website into PD bases on a questionnaure. If they decide to resubmit their info another time, PD creates a duplicate deal/person/org. I would love to have the options to merge deals if the email is the same. This becomes a problem because I think use zapier to pipe into Klaviyo for email…
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Avoid Duplicates with your unique key
To avoid duplicates. Give the possibility of importing databases on the basis of a unique key of our choice, not only on the basis of the company name or the contact name. Example, each company in Belgium has a unique 9-digit company number
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Duplicates created upon any email sent out of gmail
Hi there! I have new duplicates of contacts already in the system created daily. I believe this happens with any email address that comes into my gmail. So anytime one of my Contacts from Pipedrive sends me an email. Any incoming call I have from Cloudtalk also creates a new contact. I would like to stop both of these…
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Is it possible to sync organizations and contacts from the Leads inbox and the Deals section?
Hi, We very much like the Leads inbox but since we have deals going in and out from the same organizations and contacts, is there a way to open a Lead in the Leads inbox by finding an organization that already exists in the Deals section? And the same question for contacts? In other word, is there a way to not need to…