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Unsubscribe link for emails out of Pipedrive
For GDPR reasons, I am looking for a functionality that automatically adds an unsubscribe link to any email we send for inbound & outbound sales. Is this available within Pipedrive? If yes, how can I set this up? If not, could this be a feature that will be build in the future?
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massimiliano Ferranti
Can I configure multiple Email accounts?
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Email Activity - Duplication Frustrations
For 3 years I've been using this software and I'm super frustrated that despite using the bcc when sending emails I then need to create that email as an activity then clear the activity so that it registers when I want to track the activity. This is very painful as I'm carrying out 2 actions for each activity. I was told…
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How to delete all emails
Hello, I have unsynced my mailbox and would like to delete all 4000 or so emails in my Pipedrive account and sync with a different mailbox. Is there a way to select all? I currently only see a way to select 50 at a time ("select all") and to keep scrolling down, but that will take forever. Much appreciated. Martin
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Mass email delete / or with a specific reference in the email
Hi community, Is there any way to delete all attached emails in pipedrive or even better to delete the emails with a specific wording in the email? I have very old school emails in my pipedrive and I want to share now my account with colleagues. many thanks S
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Syncing emails to deals
Hi there, At our company every employee has synced and linked their email to PipeDrive. However, the emails only sync on the organisational level, but not at the individual deals. As soon as an organisation has two or more deals, the emails are not synced on the deal pages anymore as the system does not know to which deal…
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Email visibility before deal creation
I want to be able to see email communications with a customer within a deal page that have taken place before the deal was created. Is this possible?
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Deal Workflows - No pre populated first name option available
i build workflows that are triggered by deal changes. First name, as autogenerated field, is only available if you work with person's details but not a deal. The same story when you build integrations thru Zapier: thru deal details only deal contact full name is available. Doesn't look personalized when your email contains…
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Automatic appending emails to deals/organisations and change of company/email address - what happens
Hi there, I have a person, that worked in company A - so all the communication is linked to company A and the deal, where is the person as a deal person. A person has changed to company B. What happens with the communication linked to the previous deals and organizations as well as past email? Martin
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Changing Sender Email
Hello, I am looking to change the sender email. I am sending many email on behalf of the founder and I need to be able to change the sender email. I don't want the receiver to see ME as the sender, but the FOUNDER as the sender. How can I do this from my login. I don't want to send from Founder's login. Please advise.
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Inbox
Why is the wrong email address not displayed in the sent emails that are returned by the server and enter Pipedrive's Inbox? It is a serious problem when many emails are sent as you cannot distinguish which ones are incorrect.
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Feature request: Turning off tracking for certain email recipients
We send emails to prospects/clients with multiple people in CC (usually their colleagues), but we only want to track the opens/clicks of the person whose email is in the deal. Ideally, I'd love to be able to send an email to Person A (whose email is linked in the deal), with his two colleagues in cc, but only choose to…
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Privacy Settings for Email Sync
Hi there, When we do an email sync, Pipedrive lets us select the following though they are optional: Question 1: Must we select the 3 options above? If we don't, what features will we not be able to access? Which options do you suggest we select? Question 2: For checkbox 3 "Read, compose, and send emails from your Gmail…
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What about the household contacts? MULTIPLE MAIN EMAIL CONTACTS NECESSARY!
Alissa here from Sun Badger Solar. We use PD extensively for our CRM and have been able to nurture thousands of customers going solar with us! Main concern: When a customer has a wife/husband/partner they'd like emailed as well for the deal, PD currently only allows 1 main email contact for a deal. This has come up over 10…
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Exporting Leads
I would like to export my Leads into an Excel worksheet. By doing that, I would have the ability to send email campaigns and get our information out to leads.
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e-mail will not sync.
How do i reconnect? The reconnect button just takes you to the Email sync page, but no options on that page top do anything about reconnecting
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New: Schedule Emails to be Sent Later (BETA) 📤 ⏱️
Why? * This highly requested feature allows you to schedule the best time to send your emails * You can now have a timestamp in your emails that fits traditionally accepted working hours (depending on target recipient). * Reach your customers at the optimal time for higher chances of it being noticed. When? Out now across…
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Hi everyone! I schedule an email activity and then I send that lead an email, but I need to "mark as
Hi everyone! I schedule an email activity and then I send that lead an email, but I need to "mark as done" the email activity manually. Is it possible that the email activity would mark itself as done, as soon as the email is sent to that lead?
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Huomio kaikki email-synkronoinnin käyttäjät!
Hei! Erittäin tärkeä asia huomata sähköpostien synkronoinnin kanssa: 1. Tarkasta, että teidän Pipedriveen ei ole lisätty teidän omia työntekijöitä sähköpostiosoitteineen henkilöiksi (person). Mikäli näin on käynyt, kyseisen henkilön sinne kuulumattomia sähköposteja voi näkyä tämän henkilön tiedoissa kuten kuvassa on käynyt…
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Anyone know how to fix the email integration properly?
As a salesperson pipedrive is a good tool that's easy to use. The email integration is so unreliable, does anyone else find this? Yesterday - working fine. Today - only importing internal emails. My colleague sat next to me - working fine. I've not changed anything on my PC. All I get from Pipedrive is clear my cookies…
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Sync Outlook/office.com email/calendar/contacts based on Category
Had a nice chat with support about this, and they promised to take this to the product team, but also posting here to gain support/priority. The feature I really miss in Pipedrive’s integration with Outlook, is the ability to only synchronize/track emails/calendar entries/contacts assigned a specific category. You can set…
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Sending an email duplicates the 'cc'd sendees
Everytime I send an email and have a contact cc'd, the sent email add those same contacts to the send line, and has them cc'd as well. I have no automation, no smart bcc. Any help will be appreciated. Thanks!
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Removing Synced Email
New user. I started to sync an outlook address. In the process I realized I need to make some new folders in outlook and resync the information. Is there a way to delete all the previously synced information and resync the outlook account?
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Turn OFF Automatic Email Linking to Deals
We are facing a problem. When some of our users turn on Email Sync, they forget to NOT select automatic email linking to Deals. Then Pipedrive links all their email history to Deals, making incorrect connections, and most concerning-- creating new People and Organizations for these Emails. This is a big problem as it is…
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How could we better the mail deliverability score ?
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E-mail sync, how to work around the lack of folders within pipedrive
I'm a quite new user of pd, and just figured out that there is no possibility to organize my pd inbox with different folders. My question to this forum is how do you more experienced users work around that issue? I'd prefer to only work in one inbox instead of keeping both pd and my outlook organized. Regards, Lars