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Dealbot messages to Slack don't show text info about deal
I am currently trying to automate a process where a note is written under a deal, it will send a message to Slack containing the information. But the activity owner, deal value and deal title show up as numbers instead of text. How do I fix this?
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E-Signing Sharing link
I linke to share the link for the document need to be signed directly via Messages/Whatsapp. To get the DEAL closed faster. The only thing I need is to get access to the Link that is send to the customer in the signing invitaion E-Mail from the Backend. All mayor e-signing tool do offer that option
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Product quantity in reports (Insights) is NOT product quantity
When you make a deal report you can show product quantities. BUT that product quantity is just how many deals that included that product not the real quantity of the products in the deals. Please make it possible to measure how many total products that is used in the deals.
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Birthday field / reminder for Contacts
It would be great if we could have a field for birthday month/day without year or a calendar drop down so we can add our contact's birthday's and run filters for upcoming ones.
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Best way to track Partially Lost Business
We often have clients that will still utilize our services for 50%-99% of their deal, but the other portion will be lost to a competitor. Is there a way to 1) capture the name of the competitor, 2) mark the deal as a "partial loss", 3) identify a dollar amount for the portion of the deal that was lost, 4) pull reports of…
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Chat with us button not working
The 'Chat with Us' function is not working. I clicked on it, but nothing happened. Additionally, whenever I go to the help section, there is no chatbot available. Is it broken? How can I contact support if I can't use this feature?
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Feature request: Bulk editing lead labels: Append option
Hello there, As lead labels (and soon Contact labels) can handle multiple labels, it would be VERY helpful to be able to be able to ADD or SUBTRACT from existing labels (without having to replace all). For example: - I have 50 leads. Some have a variety of different existing labels - I'd like to quickly add a label to 25…
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Adding sub organizations?
Is there a way to add a sub group to an organization? Ex: Keller Williams may be the primary but they house a lot of internal realtor teams... thx!
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Mass update product prices attached to a deal ("Add products to deal" view)
It would be great if one had the option to update the prices for products attached to a specific deal, e.g. by pressing a button (see example screenshot below). Use case: Sales rep. creates/edits a Deal in Pipedrive, and attaches products to deal (e.g. with 25 positions), then creates a quotation using SmartDocs feature.…
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Creation of custom objects
Is it possible to create a custom object like we do in Salesforce CRM? Basically we wanted to create a custom object in Pipedrive to store transactional data.
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Adding custom organization fields into newly created deals
Hello all, I'd like to add industry and other custom fields into an organization which automatically carry over into a deal, when a new deal is created. Can this be done?
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Get Early Access to Multiple Email Sync 💌
Dear community! I’m excited to share that you’re now able to sync more than one email account in Pipedrive! This feature is currently in Beta and is available to a limited set of users and you can get early access to it! 🚀 Here’s how multiple email sync will benefit your sales processes. Eliminate manual hassle.No more…
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Company Information
After you add a company, where do you add company information? such as a link from their website and about their daily activities
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Sales Inbox - Collapsible Quoted Text
The current "Sales Inbox" always displays full quoted text in email threads. This clutters the interface and makes it difficult to quickly find relevant information. Please add the default feature to automatically collapse quoted text, similar to Gmail or Outlook. This would greatly improve readability and streamline…
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Combining deal fields and person fields in the same automation
I've noticed the automations Pipedrive provide can't combine those. For instance, once you put the Trigger: 'Deal created' you can only use Conditions from deals. I'd like to create a custom automated workflow depending on the 'Country of residence' of the linked person of the deal. 'Country of residence' is a Person…
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Google drive location for files
I have abit of a weird one and I'm not sure where to find the settings. I have the Google Drive App installed and am having some odd things occur Deals when i go to upload a file I see the option to upload from my computer or Google Drive - these files are then saved in a folder in My Drive called Pipedrive (Business Name)…
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Add custom fields data to notes with automated task
Hi there, I am setting up an automation flow (order form) where colleagues can create a task which will add text to the activity's note. It is important to ensure my collegues add the correct information, therefor I made a custom field mandatory for them to fill in. Now I want to add the information from the custom field…
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Change person for call logging
In the person's page, call logs are automatically entered because of our phone integration. However, there seems to be no way to modify to whom the call is associated with. If an organisation has multiple people, that all call you from the company's main phone number, the call logs get association to anyone of the people,…
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Dynamic Fields in Hyperlinks
I set up an automation to populate a data field in a deal with a hyperlink. The hyperlink contains the organization name. It seemed to be working smoothly until I created an organization with a name that includes a space, like "Medical Therapeutics". Whenever there is a space in the organization name, Pipedrive will…
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Best Practices for B2C Specialty Trade Contractors
Really trying to figure out how to make PipeDrive work for our business. We are contractors who do work for homeowners. We rarely do work for companies. Our clients have home addresses and all our work revolves around that address. I see how I can add a custom field and make it required for both People and Deals. There are…
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Suggestions for improving tag Features
Hello Pipedrive Team, As a daily user of Pipedrive, I’ve noticed a few areas that could benefit from improvement and wanted to share my thoughts with you. First, regarding the tags in the lead box: when adding a tag by typing, for example, "cold...," the system suggests the tags we've created, such as "cold prospect,"…
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Need Write-Only API for the form submission
I am trying to connect my Webflow website's contact form to pipedrive but I am unable to fine Write-Only API for the form submission. Can any one help me with this?
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New enquiry follow up automation
I'm trying to create an automation to follow up new enquiries until they book a call. On enquiry, they receive an email with a link to book a call through our 3rd party app (this step is working). I'd like to wait a day before a Task is created for the admin team to check if that call has been booked (I cannot get this…
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Is it possible to customize a new meeting note to come with pre-defined terms?
Hi, there! I would like to know if it is possible to customize a meeting note to come with some pre-defined terms every time I create an activity of this type. Every time we do a type of activity we have to include some topics in the notes. It would be nice to be able to leave these topics in the note every time we create…
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MONTHLY CALENDAR VIEW
I don't understand why Pipedrive refuses to include a monthly calendar view like outlook has. This has been a topic for at least three years based on what I have seen. The response was always, "I'll pass it on to our team". What I would like to know is what the team has been doing for the past three plus years?? Pipedrive…
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Moving custom fields from Organisation to Deal
Hi All! Maybe someone knows if there is a way to move a custom fields with all the information from Organisation to Deal level? I realized I need some info on Deal level for reporting purposes and the custom fields I need are under Organisation. What the quickest way to move all the info already collected? Thank you!
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New: Automations webhook requests
Hey Pipedrivers 👋 We’re beginning to gradually release automated webhooks, expecting to reach all regions by the end of April 2024. What does it do? The webhook action in Automations allows you to connect Pipedrive with external tools and apps by sending information to specific endpoints. Unlike regular webhooks, you can…
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New: Make smarter decisions, write better emails and be more efficient with Pipedrive AI
Excited to streamline your sales process with AI? Check out our new AI tools to take the manual work out of sales, simplify communication and effortlessly close more deals: AI-powered Sales Assistant Effortlessly identify patterns of success, get pointers on what to do next, which deals are likely to close and when to…
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Automations: Access to custom fields of linked objects
In automations, it is not possible to get the value of a "custom field" that belongs to the linked object. For example: Object DEAL has linked objects like: ORGANIZATION (deal organization), PERSON (deal contact), PROJECT etc. - i.e. objects with the option to create a custom fields on them. On these object we are using…
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Can the Job Title be displayed along with the person's name in the Linked People section in the Org?
Can the Job Title be displayed along with the person's name in the Linked People section in the Organization's detail view sidebar? If we add a note in the name like in the screenshot, that note shows up in proposals, so we'd like to see the Job Title appear next to the name in the People section of the Organization.