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EMAIL OPEN ALERT IMPROVEMENTS
Currently, pipedrive helps with seeing when an email is opened. I would love if this feature was improved upon. Other software can tell me who opens the email and at what time. On emails with more than 1 people on it this can be a huge help. As it is now, if anyone opens the email, including myself, it is shown that…
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Gráfico de acompanhamento da evolução da Taxa de Ganho (line graph)
Atualmente no relatório de Conversão é possível analisar os dados de conversão entre etapas do Funil e uma taxa de Ganho Global. Gostaria de avaliar a possibilidade de ter um relatório específico para "Evolução da Taxa de Ganho", como um gráfico de linha de tendência, com pontos conectados. Isso ajudaria eu e meu time a…
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Feature request - skip a stage
Hey there, so I think that's something that Hubspot has that I feel is missing in Pipedrive. Essentially, I have a stage for a "pilot" and some customers go through it (they need a trial before fully signing on) and some skip it and go straight to my last stage "Paying Customer". However, Pipedrive in Insights cannot…
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Folder/label sync across email sync tool
Currently, the email sync tool purely brings in all emails in a list. I use folders/labels within Gmail to sort out my life, so would be good if these translated to the email sync to make it clear what I am up to!
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Fields relating to Contacts - Define mandatory fields in a given funnel
Neeaconsulting as a Pipedrive partner and provides a lot of support to customers. There is a request that is very important and recurring: the possibility of creating a contact field and defining it as mandatory from a certain stage of the funnel or when a deal is considered won. When you make a contact field mandatory, it…
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Tracking Deals Sent to multiple sources - Broker
I am a debt & equity broker - using pipedrive to track our deals through our sales cylce. Our deals are what we a brokering - they get sent to multiple funding sources, we get feedback, select one and close the deal. Trying to figure out an efficient way to track all of the sources the deal is sent to and record that…
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How do I get Pipedrive support
Pipedrive is working too slowly to be functional and loading is taking too long. Our internet connection is fine and all other applications are fine including Insighly CRM. I have changed browsers from Chrome to Edge, deleted the cache etc and rebooted my imac but its still too slow. Is there and issue with Pipedrive…
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where is my spam folder
an important email that i have been waiting for didnt appear in my inbox even though i knew it had been sent. I checked by email provider and it was in spam. But where can i find my pipedrive spam folder, i only have: TIA
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Add the ability to vertically reorder columns in Contacts/Organizations/Leads tables
The current implementation of column ordering in the Contacts/Organizations/Leads tables is very slow and inconvenient. When there are more than 5 columns and they extend beyond the screen boundaries, adjusting their order becomes very difficult. If Pipedrive allowed global settings to be saved, this issue would be less…
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Ability to delete by pressing the "Enter/Return" key
Instead of having to always drag my mouse to the middle of the screen…
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Why don't my auto created deals trigger the Activity automation
Hi there, When a deal is "won" a new deal is created in another Pipeline in order for the back-office team to manage the deal. I created an Activity Automation for New Deals add to the Pipeline (which works fine when I create a deal), but the auto-created Deals don't trigger the same Activity automation. Am I missing…
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Give your feedback about new idea: Pipedrive Lite
UPDATE: Hi everyone, thank you for your participation! This research session has closed, and our product team will review all the data and feedback provided to determine whether this concept is worth pursuing. __________ Dear Pipedrive community We have received your feedback regarding Pipedrive being difficult to use,…
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Support keyboard shortcuts for bulk contact selection
Problem: Every day, I add over 100 contacts, and for each one, I need to set attributes. I usually do this through bulk operations. The problem is that contacts cannot be selected in bulk, and I have to manually click each checkbox. Proposal: Support keyboard shortcuts in tables, such as Shift + Up/Down and Shift + Click.…
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Hide annoying popups
Hide this annoying popup; it keeps appearing constantly.
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Invoicing in Projects
Once a Deal is won and becomes a Project we would like the invoicing feature to be available Afterall, for most it's only after the Deal is won that invoicing starts. We invoice in several stages so is essential for our business. Likewise it makes sense to have the Product feature available in Projects. This can then be…
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Shared Inbox / Team Inbox
We should be able to use team inboxes. Like info@... Currently our company does this - but it makes managing the inbox inside Pipedrive a nightmare! Pipedrive should have some filters for the inbox, far superior to what is already there - it's extremely weak. We should be able to filter, and see emails linked with a deal…
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How to modify the time line dates?
I am importing about 50k activities from another CRM and I can manipulate the "due date" and set the activity as "done" but the date order they show up is based on the current date, Some of these activities are several years old and with some organizations there might be more than one "activity" added. They all appear in…
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Please make Admin able to make their activities only seen by other Admin or hidden
Other users could make comments, notes, additions or suggest date changes, but not delete or edit the activity, notes or content you have within them.
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Add a line chart
Currently, the only type of chart available is the bar chart, which is completely uninformative and useless for analyzing the performance of the entire team or comparing metrics with previous periods. I propose adding a line chart – it was introduced in 1786, and it's very strange that it isn't present in a specialized…
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Is the only way to synch (and/or create) a new Calendly appointment to Pipedrive using Outfunnel?
We want to track calendly appointments made in our Calendly account with a new (or exisitng) contact in Pipedrive, so our meetings are tracked correctly in Pipedrive. We tried setting up a Zap, in Zapier, but it went haywire and messed up our Pipedrive. We don't want to have to pay an additional 3rd party just for this. Is…
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Lock Time Zones in Calendar Scheduling
Hello- It would be beneficial to lock a certain time zone in custom scheduled links. We used the scheduling option to have people book meetings for a conference, but the conference was in a different time zone. It was a nightmare changing appointments for people who didn't change the time zone to the right one.
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Retain scroll position of contacts when returning
When scrolling down the contact list and then navigating to a contact's details, the list does not retain its previous position upon returning. With thousands of contacts, this behavior is very frustrating as it requires time to scroll back to the desired spot. Please consider changing your UX designers and frontend…
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Add bottom padding to avoid scrollbar interference with contact list
Add padding at the bottom so that the horizontal scrollbar does not interfere with editing fields.
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How to handle or assign a mail to an info@ address
Dear all, sometimes I have to send a mail to an info@something.foobar e-mail address. How can I handle them properly, so that my colleagues can find them too? The adress is not assigned to a person. I already added an text field for e-mails to organisations. So can I simply add the info@ address there and send a mail to…
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New: Deal card customization and pipeline sorting
Hello everyone, We're about to add two quite frequently requested features: Deal card customization (in Pipeline view) -> Available now! Pipeline sorting -> gradually rolling out to customers from now through June 2023 Let us know your feedback, how these features are helping you and what problems they’re solving in your…
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Webinar Q&A: Transform your sales pipeline
Hello Pipedrivers, 🌼 Thank you for attending our webinar: "Transform Your Sales Pipeline." We appreciate your participation and the insightful questions you asked. Please find the answers to your questions below ⬇️ If you missed the webinar, ➡️ here is the recording. See you at our next webinars!
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Make field editing consistent across contact and leads lists
In the contacts table, fields can be edited without going into the contact or organization details, but the behavior on the leads list is completely different. I suggest aligning the field handling to a consistent style, using the contacts list as the standard. Contacts: Leads
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Add group separators or nested submenus to the "Option" field type
Proposal: To improve navigation in custom field lists, I propose adding group separators or nested submenus to the "Option" field type. This would significantly enhance the readability of long lists and make them more user-friendly from a UX perspective. For example, when managing contacts, we use the following statuses:…
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Proper branching (if/else/elseif) in workflow automation
Currently, it is only possible to have one condition and the next step only triggers if that condition is met. Which makes workflow automation design super tedious: clone workflow, change the statement, clone again, change the statement again and so forth. Since it's also not possible to use dynamic values, we just abandon…
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Lead to deal when reply to email
Hi, I just created my first automation: When a lead is added, send an email. If the email is replied, convert to a deal. Sending the emails works well. But pipedrive doesn't create the lead. Any idea what the issue is? Thanks, Matthieu