Automations

Issue with transferring data from Deal to Project - multiple option field type
I've created a workflow to create a new Project based on a specific template when a sales Deal is closed Won. I've also created some custom fields in Deals and matching custom fields in Projects (field name / field type / options). When the workflow triggers, the Project is created, but only some of the custom data field…
Adding months to the Automation for lost deals
Please add months to the automation for lost deals. At the moment I only can send a mail for 90 days after a deal is lost. It would be great upgrade this to 6 months. This more realistic in B2B cases.
Automation - WhatsApp business
Greetings to the Pipedrive community, I would like to send an acquisition SMS or message via WhatsApp Business based on the terms and conditions. Does anyone have a good experience with this? Alternatively what integration, app do you use for this? It's been my experience that not everyone responds well to emails,…
Real-time notifications of website visitors in PD databaseMy understanding is that website visitor
My understanding is that website visitor notifications only happen on a weekly basis. It would be outstanding if there were real-time notifications (push on the app or email) for website visitors who are already entered as Contacts/Leads in our database. Progressive improvement would also be very appreciative. Meaning,…
Adding products of a deal to automated e-mail
Hi all, Whenever our sales team creates a deal in pipedrive they have to select the products/amounts they have sold. Once the deal is won we have an automated workflow in which there is a mail sent to our distribution center. Currently, the sales team has to write down the products they have sold in a customized field…
Activity update trigger - How to create a condition based on the Label?
Hello everyone, I want to create an activity and send an email when a activity is marked done. ok that's easy. But what I want overall, is to create an activity AND send a specific template email for the Activity based on the Organization Label linked to this activity (Using my own labels) So let's say, an activity is…
Automation feature: edit
Hello! I'd like to have the possibility to edit the automations created by my colleagues and that they would be able to edit my automations. Something like the email templates: private or shared. Thanks!
Using Zapier to Automatically Update Lead Labels?
Pipedrive community - I'm having some trouble creating zapier flows (zaps) to update a lead by changing / adding a label in Pipedrive. Do you have to set a task in Zapier to find the lead first before updating it? Also - how many fields need to be filled out in Zapier to find the right lead an update it? Here's what I have…
Create automatic activities in relation to once created
I want to be able to set an activity for a meeting and have pipedrive automatically create a second activity following the first one for admin time. Automations currently don't allow this to work.
Auto fill fields from an activity date and time
To help with streamlining processes I want to see Pipedrive implement an autofill feature. When an activity is created whether manually or from an automation. I want it to be able to fill out specific fields i.e. date and time. pulling the data from the activity. Then we can send out auto generated email such as…
Automated meeting reminder for clients prior to meeting they booked with Pipedrive's Scheduler
Does anyone know if it's possible to set up a workflow automation, so when a client books a meeting they are reminded 1hr prior to meeting? It doesn't seem possible through Pipedrive itself as strangely enough scheduler Pipedrive's appointment calendar isn't a trigger. I've tried it through Zapier but just cant seem to…
Automation: Change Deal `status` based on the Person's field value
Hi! I would like to set Deal's status to "Lost" if a Person 'county' (custom field) is not a specific value. In pseudocode: if deal.person.county != "foo" then deal.status = 'lost' I tried doing this in Automations but I couldn't find a way to filter on Person.status if I start with a 'Deal Created' trigger. And if I start…
Project Automations
Hi there, We are a wedding business, couples book their weddings with us through Acuity. I already have a Zap that converts the Deal to 'won' as soon as they book. However I want to be able then to manage their booking all the way through their wedding journey inside Pipedrive using projects. I am looking for a way that…
Errors on automations highlight the faulty data
Whenever automations fail, the data that caused it to fail should be highlighted for easier problem solving.
Email Signatures with Automation
When I have automation set up to send off an email, it is not including the email signature. Is there a way to include it (each sales agent has their own signature and any of them can trigger the automation) or do I need to set a general business signature to include within the template instead?
Automation to link contact to new deal
Has anyone figured out how to link a contact to a new deal when setting up an automation to create a deal from an existing organization/contact? For example, right now I'm importing contacts/organizations from a manually scrubbed lead spreadsheet and then have an automation setup that creates a new deal when a couple…
Create workflow automations with "Notes"?
Currently, it´s not possible to create workflow automation where "notes" is the trigger. Have any of you found a way to work around this issue?
Trying to automate a task - but struggling
I can't seem to get the hang of automations without starting with a template already in the system. I'd love someone to look at what I have and advise where I'm getting hung up. I'm trying to create an action to automatically create a follow-up email when an existing customer is shipped a re-order. I want this to happen 30…
E-mail Scheduler and Multiple people booking the same time slot in calendar
The e-mail scheduler feature - to choose a time when the e-mail is going to be sent, would be very helpful. This is for replying to one-off prospects from campaign but abiding to their timezone. The second feature i would like to use for scheduling webinars where multiple people need to click and schedule the same time…
Entire automation workflow for Real Estate
Hello, We are a professional company based in Belgium that has set up an entire automation workflow for Real Estate. We give free consultations as a service solution provider partner of Pipedrive. We have created a database that synchronizes with Pipedrive to manage al your data. We push it to several workflows into…
Pipedrive for Real Estate Investors
Are there any real estate investors on this forum who buy then rehab and either sell or rent? Would like to share ideas on how to better utilize Pipedrive for my business, apps and automation, etc.
Duplicates monitoring
Hi! Is there a way or a automation to monitor duplicates? We receive leads from our website and if a person signs up for a newsletter and sends us a question through a form, this one person will be created twice in Pipedrive. Is there a way of monitoring all the duplicated entries created? Thank you!
Is there a way to time an activity?
Hello all, I'm having trouble to time new activities. I would like to schedule an event and 35 days prior to the event create an activity for myself. At the moment i'm manually planning all the activities. But I would like to fill in the event date and get an automated activity 35 days prior to send an e-mail. Any ideas on…
10 Step Automations - can we get more steps please?
Hello, Currently the max number of steps in an automation is 10 (no matter the level of subscription), is this correct? Are there any plans to increase this? It would be really helpful to have as a sales sequence usually runs 30 to 45 days and needs more than 10 steps. I realise there are tools out there that have these…
Search functionality for finding workflow automations
New Feature Request: I have a lot of automations setup. There has to be a search field to quickly find the relevant one that i'm looking to edit. it is very problematic to scroll through them all and try to find the right now.
Share activity notes in slack
We share meeting results in our company both in Pipedrive and in slack. Since we don't want to duplicate content, we write meeting notes in Pipedrive and then share them in Slack in a specific channel. Currently, there is no option to just share a link to an activity which is why we started to take screenshots of the…
Leads Inbox: One column for overall last activity/email date?
Caveat: this post deals w/ one-on-one emails sent to leads, not those sent via automations/campaigns in bulk. With the Leads inbox, I'm aware that you can turn on/off various "last ___ date" columns for people and orgs, e.g. last email sent, last activity date, etc.. but is there any way to have a single column that…
Hyperlinks in messages in MS Teams
Hello all Can't imagine this hasn't been asked before, but I just can't find it, so here goes: When you integrate MS Teams with Pipedrive, it's great that you can receive a message in Teams when something happens in Pipedrive. But... ...is it accurate that it's not possible to include a hyperlink to the activity, contact,…
Is it possible to pull through Activity Due Time?
I went to create an automation where after an activity has been created (trigger) another activity is created with same data but the activity owner is different (action). However I was unable to pull through the due time from the trigger activity - like you can with all other activity data
Help identifying the date a deal entered each individual deal stage.
Hello all. We have been trying to build our own external reporting system. For it to work we require to find out the date each of our deals entered each stage in our sales pipeline. PD have suggested its not possible to extract the data despite the information being stored on each individual deal and also available as a…

Automations

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