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Adding an automatic follow-up reminder if a contact has not responded to your email
During the course of my sales efforts, I send a lot of emails that go unanswered and require me to go back to that lead/contact and remind them that I need a response. Right now, the workflow for this problem inside of Pipedrive is pretty miserable since I send an email (inside of Pipedrive) and then i have to manually…
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Convert a lead to deal based on Email interaction
Hello, I am sending out first email to the leads to filter them out. I would like to convert the leads to deals depending on their interaction with the Email. For e.g. if they open or click anything in email it should be automatically converted. But to do so I didn't find any matching action in Automations. Please find the…
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Link Email to Lead/Deal from Person View
I am viewing a person (https://….pipedrive.com/person/…) which already has a lead (https://….pipedrive.com/leads/inbox/…) assigned to it. The previous emails are however not yet linked to the lead but only to the person. Could you please add a button in the person view (https://….pipedrive.com/person/…) to be able to link…
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Draft Email Saving is slowing me down
Has anyone else noticed that when you use an email template to send an email, the automatic draft save feature blocks your ability to actually send the email for several seconds, and if you are not careful, you can navigate away before it has even registered that you wanted to send the email? This is slowing me down during…
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FEEDBACK / BUGGY ISSUES
Hey Team, I have noticed recently what appears to be "buggy" behaviour in Pipedrive. Today I am experiencing issues with adding signatures. The pop appears to configure a signature, if I am pasting content, the pop up disappears and no signature is saved. As well as this, emails have been acting strange. Some emails are…
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Is it possible to have a custom field for contacts that show the status of the email tracking?
Meaning a custom field that shows if an email has been read or a link has been clicked?
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Email opens and clicks visibility to all team members
We've been working on a complex Pipeline process that includes email automation and we've noticed that the email tracking events are only visible to the actual sender of the email. Other team members can see the email in a deal's history but cannot see whether the email was opened or clicked. This is unfortunate as we all…
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add a second email address
Can I add a second email adress to receive summary report?
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Email of same contact but different Subject
I am having a problem with Email of same contact but different Subjects or Topics is joining in the same LOOP of email. How to disconnect it or to avoid the Pipedrive joing automatic?
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Create Email Activity from Email
We are tracking Activities from our sales team. However, sending an email from Pipedrive does not allow the option of creating an email activity. Nor is it possible to send an email from the Email activity type. This forces our sales team to first create the Email activity, then send the email, then mark as done. Is there…
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Enhance Team Collaboration in Pipedrive with Email Commenting and @Mentions
Hello everyone, I have an idea that could make working with Pipedrive easier for all of us. Currently, there’s no straightforward way to directly notify team members about important emails that come into the system. My suggestion is to implement a comment field for emails where we can leave comments and directly tag…
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Emails not synchronizing
Why am I not receiving some emails and others come in without a problem? And, there is no spam folder within PipeDrive so some good emails are not coming in at all.
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Emails are not syncing.
Hello, since morning my emails in the Pipedrive is not syncing. And I also can't send any email. I get the below message when I am trying to send an email via Pipedrive directly. I have checked in the email integration setting in the Pipedrive and all seems working. "We’re sorry, but the message can’t be sent right now.…
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Can i use Merge tags to send a customer to their site?
I have started to send emails to my existing customers (Monthly Newsletters) Our business provides their own platforms and i am looking to send them to their own platform. I have created a field 'site name', and used merge tag in the email template. Is it possible for that merge tag to appear as it would a Link. If i was…
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Option to hide description from synced calendar with pipedrive
The issue: Sometimes we have sensitive data in our descriptions in calendars. After we sync it with pipedrive, everyone can see it. The solution: The idea is to have an option to hide it. We could have then only our Title of the activity copied into Pipedrive so that also other users could access it.
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Sending Emails on Behalf of Someone
Is it possible to send templated emails on behalf of someone on my team? This is in reference to a 1:1 email, not bulk. Thanks.
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Outlook Integration
I've been using pipedrive for about 60 days and really digging into integration and automation as of late. I was surprised when I spoke with tech support in regards to an outlook integration issue. Everytime I delete an email in outlook it deletes in Pipedrive (fine by me) but it UNLINKS the conversation from my client and…
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Emails from Outlook to Pipedrive
Hi everyone, It was hard for me to find an answer to this one, but perhaps the community can help. We have automated webforms and livechat, so each lead ends up in Pipedrive as a LEAD. This allows me to create all sorts of wonderful workflow automatizations. However, around 50% of leads we receive are in the form of direct…
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Email Threading with Automations
I posted this somewhere else and a lot of people agreed that they need this feature. Please create a feature to do email threading through automations. For example, I should be able to create an automation to do a follow up email in the same email thread on a delay. Unfortunately, I will need to look at outside tools since…
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Advanced Email Search using unique information from the body of the email
Hey Pipedrivers, It would be really helpful if the User could search for an email using unique information from the body of the email. Currently, the email search function is fairly limited.
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Integrate shared mailboxes
we use in outlook generic mailboxes like marketing@... and support@... ala PD does not support shared mailboxes... yet. Unless we vote this to add to the roadmap. Imagine what this can do for you; a generic email address used for sending emailing and receiving requests
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Notify if Subject line is empty
It would be very, extremely useful for a user to see a notification/popup/whatever if the subject line of the email is empty when pressing "Send". Google and Outlook have this, and this is very useful, because people oftentimes forget to type a subject line. I genuinely expected that this would be implemented in Pipedrive,…
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Merged: Bulk labels in the Sales Inbox
This discussion has been merged.
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Bulk add labels to multiple emails
I love the idea of the Tags (I uses these in Outlook) however it is impossible to do this individually with the amount of emails. Would love to do this in a bulk select.
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Click to confirm receipt hyperlink
I recently came across a supplier who had a hyperlink within the email that said "click here to confirm receipt". The receiver clicks which then confirms with the sender that they received the specific email sent. This would be brilliant to add as an option with Pipedrive - esspecially useful for returning key documents…
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How to link an email to a deal when it's linked only to a contact?
Can anyone help me figure out how to link an email that I copied into Pipedrive, and is linked to the recipient only, to the deal he is associated with? I searched for a contact, the deal he's a participant in didn't come up (and I didn't know it existed, I'm not the owner) so I emailed the contact in reply to a previous…
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send test emails faster
Test emails for email campaigns would be more useful if they were delivered in a timely way. A little frustrating to finish drafting an email, send a test, and then have to kill time waiting for the email to be delivered to review it.
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How can I re-open deals when an email is received?
I'm making some automations to send drip campaigns. I want it so that when someone replies an email, the deal is opened. Is this possible with either Automations or with Zapier?
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Concerning offer of product for end client.
Hello, i wanted to ask if there is possibility to send offers to customer directly from Pipedrive? Now we are using email templates to save as offers and then we send it. I saw that Pipedrive have ability to save products and add it to deal but this product cant be sent to customer directly. Can I send products directly to…
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Bulk linking to deal
I would like to be able to link emails I have received or sent on which I create a deal at a later moment in bulk. Right now you can only that one by one and that is time consuming.